Course catalogue

All teams need coaches. That’s how they get better. Your role as the leader of a high-performing team is to provide the training, resources, coaching, and support they need—as individuals and as a team—so that they can grow in their abilities, and perform as efficiently and dynamically as possible. Because of today’s constantly evolving business environment, every individual, regardless of position or experience, needs ongoing training and coaching. Knowing which tools, training opportunities, and coaching methods work for each individual is critical. Research by Accenture found that 31% of employees left their jobs because they don’t like their boss; another 31% cited lack of empowerment as their reason for leaving. This lesson will help you build robust coaching connections and a toolkit that will help you develop your team’s skills, coach them to personal and professional success, and build a culture of growth and continuous improvement.

• Define the training needs for your team  

• Provide coaching to your team   

• Create growth opportunities for your team

As it’s important for leaders to give constructive feedback, in order to help their employees grow, develop their skills, confidence etc.. which results in organizational growth. Similarly, It’s important for an individual to ask for feedback instead of waiting to receive it. Start thinking of feedback as the fuel for your professional growth. In fact, set a goal to solicit feedback regularly instead of waiting for it to come to you. When you begin to see the value in regular feedback, your manager will find it easier to deliver, and—using these strategies—you’ll find it easier to receive, assess, and apply. Let’s take a look at how you can ensure that your future performance conversations are positive and productive.

• Examine the necessity to change your perspective towards feedback

• Identify the behaviors of receiving feedback

• Assess the ways of responding to feedback

Who is this course for?

Trainee refinery operations technicians.

Is previous experience required?

You do not need prior knowledge or experience to complete this course and it is assumed that you are competent in your designated role.

How will this course benefit me?

This course aims to provide an introduction to the distillation of hydrocarbons.

How will this course benefit my company?

By ensuring you are introduced  to the distillation of hydrocarbons.

What standards are referred to in this course?

The course is made according to industry best practice.

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 80%.

Who is this course for?

Personnel at all levels will benefit from this awareness course.

Is previous experience required?

You do not need prior knowledge or experience to complete this course.

How will this course benefit me?

This course aims to provide learners with of an overview of US best practice in relation to incident prevention.

How will this course benefit my company?

By ensuring you have an overview of US best practice in relation to incident prevention.

What standards are referred to in this course?

This course does not refer to specific legislation or standards but is written according to industry best practice.

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 80%.

Who is this course for?

Personnel who require an awareness and understanding of various water injection methods.

Is previous experience required?

You do not need prior knowledge or experience to complete this course.

How will this course benefit me?

This course aims to provide all relevant personnel with the knowledge required to understand water injection. 

This course contains nine modules:

Module 1: Introduction to Water Injection

Module 2: Reservoirs and Rock Properties

Module 3: Waterflooding

Module 4: Injection Water Impurities

Module 5: Water Treatment

Module 6: Water Injection Systems

Module 7: Water Quality Monitoring

Module 8: Well Design and Construction

Module 9: Operation of the Water Injection System

How will this course benefit my company?

To ensure you have the knowledge required to understand water injection.

What standards are referred to in this course?

This course does not refer to specific legislation or standards but is written according to industry best practice.

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 80%.

Who is this course for?

This Hot Work Awareness (US) Training Course is for personnel requiring knowledge or awareness of hot work hazards and controls in the US.

Is previous experience required?

You do not need prior knowledge or experience to complete this course.

How will this course benefit me?

This course aims to provide learners with an awareness of US best practice in relation to hot work.

How will this course benefit my company?

By ensuring you are aware of US best practice in relation to hot work.

What standards are referred to in this course?

This course does not refer to specific legislation or standards but is written according to industry best practice.

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 80%.

Who is this course for?

Personnel requiring an awareness and understanding of radio operation and required communication methods.

Is previous experience required?

You do not need prior knowledge or experience to complete this course.

How will this course benefit me?

This course aims to provide learners with an overview of the steps to be taken, and the terminology and phraseology to be used, by radio operators when communicating with offshore helicopter traffic.

How will this course benefit my company?

To ensure all involved personnel understand a common methodoclogy of the steps to be taken, and the terminology and phraseology to be used, by radio operators when communicating with offshore helicopter traffic.

What standards are referred to in this course?

MAR Regulations

UK Offshore Operators Association (UKOOA)’s Guidelines for the Management of Offshore Helideck Operations

Civil Aviation Authority’s CAP 452 Aeronautical Radio Station Operator’s Guide

CAP 413 Radiotelephony Manual

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 80%.

Course goal:

This course aims to provide learners with an awareness of US best practice in relation to manual handling activities.

To increase learners’ awareness of the importance of safe manual handling operations and the risks involved with manual handling. The course also aims to give an overview of the OSHA requirements for the correct handling techniques for safe lifting, and for the pushing and pulling of loads.

Learning Objectives

 LO1 Define the term ‘manual handling’ and explain the importance of safe manual handling operations 

LO2 Identify the types of injuries that may result from improper manual handling operations 

LO3 Identify safe work practices in relation to manual handling operations

LO4 Describe the duties that are placed on employers and individual personnel in relation to manual handling operations

LO5 Explain the importance of risk assessing manual handling operations 

LO6 Identify the factors to consider when assessing manual handling operations and identify ways of reducing the risks of injury 

LO7 Describe good handling techniques for safe lifting

LO8 Describe good handling techniques for pushing and pulling loads

LO9 Explain the training requirements associated with manual handling operations

Who is this course for?

All relevant personnel.

Is previous experience required?

You do not need prior knowledge or experience to complete this course and it is assumed that you are competent in your designated role.

How will this course benefit me?

You will be introduced to the purpose of separation.

This course contains ten modules:

Module 1: The Purpose of Separation

Module 2: Reservoir Fluids

Module 3: The Principles of Separation

Module 4: Separator Types

Module 5: Separator Construction

Module 6: Multi-stage Separation

Module 7: Separator Control

Module 8: Separator Operation

Module 9: Problems Associated with Separators

Module 10: New Separation Technology

How will this course benefit my company?

Ensure you are introduced to separation.

What standards are referred to in this course?

The course is made according to industry best practice.

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 80%.

Who is the course for?

This course aims to provide an overview of the requirements for the safe handling of radioactive materials for personnel who work closely with it.

Is previous experience required?

No previous experience is required to complete this course.

How will the course benefit me?

This course provides learners with an awareness of the risks involved in working with radioactive materials.

How will the course benefit my company?

The course will benefit companies by ensuring that personnel understand the risks of working with radioactive materials and how to mitigate these risks.

What standards are referenced in the course?

No standards or regulations are referenced in this course.

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 80%.

Who is this course for?

Personnel at all levels will benefit from this awareness course.

Is previous experience required?

You do not need prior knowledge or experience to complete this course.

How will this course benefit me?

This course aims to increase awareness of workplace violence and the steps that can be taken to prevent incidents from occurring.

How will this course benefit my company?

By ensuring you are aware of workplace violence and the steps that can be taken to prevent incidents from occurring.

What standards are referred to in this course?

This course does not refer to specific legislation or standards but is written according to industry best practice.

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 80%.

Who is this course for?

Process and Production personnel

Is previous experience required?

You do not need prior knowledge or experience to complete this course and it is assumed that you are competent in your designated role

How will this course benefit me?

By ensuring you have an overview of industry best practice associated with gas treatment

This course contains seven modules:

Module 1: Introduction to Gas Treatment

Module 2: Problems Associated with Water in Gas Streams

Module 3: Liquid Desiccant Dehydration

Module 4: Solid Desiccant Dehydration

Module 5: Alternative Gas Dehydration Processes

Module 6: Acid Gas Removal Unit

Module 7: Removal of Other Impurities in Raw Gas Streams

How will this course benefit my company?

By ensuring you have an overview of industry best practice associated with gas treatment

What standards are referred to in this course?

This course does not refer to specific legislation or standards.

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 80%.

Who is this course for?

Personnel requiring an introduction to working with or around crane operations.

Is previous experience required?

You do not need prior knowledge or experience to complete this course.

How will this course benefit me?

This course aims to provide learners with an awareness of US best practice in relation to working with cranes.

How will this course benefit my company?

By ensuring you are aware of US best practice in relation to working with cranes.

What standards are referred to in this course?

This course does not refer to specific legislation or standards but is written according to industry best practice.

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 80%.

Who is this course for?

Personnel requiring an awareness or understanding of the common safety methods when using lifting appliances and equipment.

Is previous experience required?

You do not need prior knowledge or experience to complete this course.

How will this course benefit me?

This course aims to give an overview of requirements for safe use of lifting appliances and equipment.

How will this course benefit my company?

By ensuring you have an overview of the requirements for the safe use of lifting appliances and equipment.

What standards are referred to in this course?

This course does not refer to specific legislation or standards but is written according to industry best practice.

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 80%.

Who is this course for?

All personnel involved in warehouse safety operations in the workplace.

Is previous experience required?

You do not need prior knowledge or experience to complete this course.

How will this course benefit me?

This course aims to identify the hazards specific to warehousing and provide advice on how to avoid these hazards.

How will this course benefit my company?

By ensuring you are able to identify the hazards specific to warehousing and provide advice on how to avoid these hazards.

What standards are referred to in this course?

This course does not refer to specific legislation or standards but is written according to industry best practice.

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 80%.

Who is this course for?

This Personnel Transfer & Evacuation (US) course is suitable for all relevant offshore personnel.

Is previous experience required?

You do not need prior knowledge or experience to complete this course and it is assumed that you are competent in your designated role.

How will this course benefit me?

This course aims to provide an overview of US best practice in relation to the transfer and evacuation of personnel. This course in Personnel transfer and evacuation is divided into and covers the following topics: Pre transport offshore, vessel transport offshore, helicopter transport offshore and evacuation offshore.

How will this course benefit my company?

By ensuring you are aware of the US best practice in relation to the transfer and evacuation of personnel.

What standards are referred to in this course?

N/A

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 80%.

Who is this course for?

Personnel who require awareness or understanding of the values used in the oil and gas industry.

Is previous experience required?

No previous experience is required to complete this course.

How will this course benefit me?

This course aims to provide an introduction to valve technique and covers the operation of, and construction and tightening techniques for, the most common types of valves in the oil and gas industry.

How will this course benefit my company?

By ensuring that personnel have an awareness of the different types of valves used in the oil and gas industry.

What standards are referred to in this course?

No standards or regulations are referenced in this course.

Is there an assessment?

Once you have completed each section of the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the section and have a pass mark of 80%.

Who is the course for?

Personnel requiring an awareness or understanding of of typical pressure relief systems.

Is previous experience required?

You do not need prior knowledge or experience to complete this course.

How will the course benefit me?

This course aims to provide learners with an overview of typical pressure relief systems found in the Oil and Gas Industry.

How will the course benefit my company?

By ensuring you are introduced to the role of of typical pressure relief systems in operations.

What standards are referenced in the course?

This course does not refer to specific legislation or standards but is written according to industry best practice.

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 80%.

FAST TRACK is a learning method which provides you with bespoke learning content by identifying any knowledge gaps you may have in a particular subject area.

FAST TRACK is a pre-assessment learning tool which is designed to assess your existing knowledge of a particular subject area. The pre-assessment uses a pool of questions to test your current knowledge. The results of this assessment help identify your personal knowledge gaps. FAST TRACK then automatically creates a bespoke course to address these knowledge gaps.

This FAST TRACK course assesses the following Learning Objectives:

LO1 Describe what noise-induced hearing loss is, and identify the early warning signs and symptoms to look out for
LO2 Explain the workings of the human ear, how noise exposure causes damage, and the effects of such damage
LO3 Explain the responsibilities and duties of employers and employees under current legislation
LO4 Explain how noise is measured and identify the noise levels above which employers should take action to reduce exposure
LO5 Explain the risk assessment requirements
LO6 Identify the control measures that should be taken to reduce exposure to noise
LO7 Explain the requirements for hearing protection; how to use the different methods of hearing protection and the importance of maintaining hearing protection
LO8 Explain the importance of healthsurveillance

Who is this course for?

Personnel requiring an awareness or understanding of the management of hydrocarbon releases.

Is previous experience required?

You do not need prior knowledge or experience to complete this course.

How will this course benefit me?

This course aims to provide an overview of managing hydrocarbon releases

How will this course benefit my company?

By ensuring you have an overview of managing hydrocarbon releases

What standards are referred to in this course?

This course does not refer to specific legislation or standards but is written according to industry best practice.

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 80%.