Oil and Gas

Course catalogue

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Course code: TQ_027
Course type: E-learning course
Duration: 15 minutes
Language: English

"You build a great network by first offering your services to others, and by so doing, winning their interest. This is the foundation of building trust and creating a platform for them to invest in you in a reciprocal manner, such that it becomes a win-win situation.

-Oscar Bimpong 

 

Organizations deal with both major and minor conflicts day-in and day-out. The important thing is one cannot ignore these conflicts as they can have a far-reaching negative effect on the teams involved. This may inevitably affect their day-to-day work and eventually the performance of the company. This course helps you reach consensus amongst employees by resolving workforce conflicts. It introduces strategies to create a win-win situation for all the stakeholders. It is important to gauge how the stakeholders feel before and after settling the conflict. You will learn about the four win-win conflict solution techniques that will help you maintain harmony in the work place.

• Communicate effectively to handle a conflict 

• Establish boundaries to reduce workplace conflicts 

• Use emotional intelligence to achieve better team performance 

• Institute behavioral consequences for uncooperative employees

Course code: MUK-213
Course type: E-learning course
Duration: 30 minutes
Language: English

Who is this course for?
Process Operators

Is previous experience required?
You do not need prior knowledge or experience to complete this course and it is assumed that you are competent in your designated role

How will this course benefit me?
This course aims to provide an awareness of the issues surrounding the transportation and deposition of sand and explore its connection to integrity management and process management

How will this course benefit my company?
By ensuring you are aware of the issues surrounding the transportation and deposition of sand and explore its connection to integrity management and process management

What standards are referred to in this course?
N/A

Is there an assessment?
Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 80%.

Course code: TQ_081
Course type: E-learning course
Duration: 15 Minutes
Language: English

Today’s marketplace is fast-paced and ultra-competitive. Operations departments should be the same. They can’t afford to be wasteful, slow, or out of touch with their customers’ needs if they hope to compete and thrive. In order to achieve and maintain a competitive edge in the global economy and maximize corporate profits, successful operations management systems need to be engineered to quickly respond to customer’s requests, promptly adapt to new processes and product requirements, and rapidly embrace new technologies. No wonder Forbes magazine reports that 75% of CEOs come from an operations background. Having a comprehensive understanding of how an organization works is a leadership advantage. 

 

• Define operations management 

• Make operational decisions 

• Improve operations continuously

Course code: TQ_098
Course type: E-learning course
Duration: 15 MInutes
Language: English

"Today’s business environment is global, generationally diverse, collaborative, cross-functional, and constantly changing. Leaders who believe that they can achieve organizational goals using just one leadership style will not succeed. The most effective leaders learn how to flexibly adapt multiple leadership styles to guide their employees, achieve their goals, and build strong teams.

 

A popular management theory called Situational Leadership, first developed in 1969 by Dr. Paul Hersey and Kenneth Blanchard, remains especially relevant in today’s business environment. This theory is based on the premise that because organizations are not made up of workers who are equally skilled and motivated, leaders should manage team members according to their individual abilities and developmental readiness. We’ll review their method, and then suggest some ways you can use it to manage today’s business challenges."

 

• Name the four leadership styles

• List the four maturity levels

• Apply the situational leadership model

 

Course code: TQ_105
Course type: E-learning course
Duration: 15 Minutes
Language: English

Conflict management is a major hurdle in any organizational growth and has to be resolved on priority to reduce the negative effect it may cause. The role of the facilitator is complex. A leader’s job is to guide conflicting individuals through a process without using their influence to determine the outcome of the negotiations. They must model calmness, respect, and open-mindedness in situations that can be emotionally charged. They must encourage full participation of all group members from defining the cause of the conflict to agreeing on a resolution.      

In task-based situations, facilitators need to push team members strongly but respectfully question, challenge, and argue decisions, suggestions, and processes recommended by other team members.      

Leaders who know how to anticipate conflict and address it proactively with the right tools, techniques, and a well-managed process create healthy work environments that use differences to grow and move forward positively. In this course, you will explore the various tools available to the facilitator to manage conflicts.

 

• Identify the basics of facilitation   

• Apply the three-step mediation process     

• Decide when to encourage opposing dialogue

 

Course code: MUK-222
Course type: E-learning course
Duration: 45 minutes
Language: English (US)

Who is this course for?

All personnel involved in trenching and excavation activities.

 

Is previous experience required?

You do not need prior knowledge or experience to complete this course.

 

How will this course benefit me?

This course aims to provide an overview of the hazards specific to trenching and excavation activities. 

 

How will this course benefit my company?

By ensuring you have an overview of the hazards specific to trenching and excavation activities. 

 

What standards are referred to in this course?

This course does not refer to specific legislation or standards but is written according to industry best practice.

 

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 80%.

Course code: MUK-220
Course type: E-learning course
Duration: 45 minutes
Language: English (US)

Who is this course for?

All personnel involved in welding operations in the workplace in the US.

 

Is previous experience required?

You do not need prior knowledge or experience to complete this course.

 

How will this course benefit me?

This course aims to provide an overview of OSHA safe working practices in relation to welding operations.

 

How will this course benefit my company?

By ensuring you have an overview of OSHA safe working practices in relation to welding operations.

 

What standards are referred to in this course?

This course does not refer to specific legislation or standards but is written according to industry best practice.

 

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 80%.

Course code: TQ_053
Course type: E-learning course
Duration: 15 Minutes
Language: English

Why do we often say that it is important to effectively network and build strong business partnerships? It is because your success as a businessperson will be greatly affected by the professional relationships you cultivate. Whether leading employees, working on a cross-functional team, or meeting with colleagues at an industry conference, your ability to successfully network and build productive and authentic business relationships is important. Strong business relationships drive productivity and business success. Smart leaders spend time developing their interpersonal skills in order to build solid bonds with their employees, work productively and positively with peers and superiors, and generate business relationships that can contribute to personal and organizational success.

 

• Describe interpersonal skills    

• Identify ways to build business partnerships    

• Enlist key strategies to successful networking

Course code: MUK-160
Course type: E-learning course
Duration: 30 minutes
Language: Brazilian Portuguese

Course Goal: This course aims to provide an overview of management of change. The course focuses on the steps of the management of change process, the roles and responsibilities of personnel, and the risks involved in change management and their associated control measures.

Learning Objectives:

LO1 Explain why the effective management of change is an essential part of operations in the Oil and Gas Industry

LO2 Define ‘change’

LO3 Describe the key stages in the management of change process 

LO4 Identify the key roles and responsibilities involved in effective management of change 

LO5 Identify the risks associated with management of change

LO6 Explain how the risks associated with management of change can be managed

Course code: MUK-241
Course type: E-learning course
Duration: 30 Minutes
Language: English (US)

Who is this course for?

Personnel at all levels in an organisation will benefit from this awareness course.

 

Is previous experience required?

You do not need prior knowledge or experience to complete this course.

 

How will this course benefit me?

This course aims to provide a basic introduction to workplace emergencies and evacuations.

 

How will this course benefit my company?

By ensuring you have a basic introduction to workplace emergencies and evacuations.

 

What standards are referred to in this course?

This course does not refer to specific legislation or standards but is written according to industry best practice.

 

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 80%.

Course code: TQ_083
Course type: E-learning course
Duration: 15 Minutes
Language: English

A project is a sequence of tasks completed in a specific order with the goal of achieving a certain outcome. Projects are overseen by managers but are executed by project teams according to detailed plans, budgets, and timelines. The investment of an organization’s time, labor, materials, equipment, and capital require that each detail be monitored and managed carefully to ensure that the scope of the project doesn’t spiral out of control and that the project’s profitability is maximized rather than jeopardized. Effective project managers demonstrate well-developed technical and interpersonal skills, attention-to-detail, business acumen, and exceptional follow-through.

 

• Explain the four components of project management  

• State the project management lifecycle

Course code: MUK-157-FT
Course type: E-learning course
Duration: Not set
Language: English

FAST TRACK is a learning method which provides you with bespoke learning content by identifying any knowledge gaps you may have in a particular subject area.

FAST TRACK is a pre-assessment learning tool which is designed to assess your existing knowledge of a particular subject area. The pre-assessment uses a pool of questions to test your current knowledge. The results of this assessment help identify your personal knowledge gaps. FAST TRACK then automatically creates a bespoke course to address these knowledge gaps.


Course Goal:

This course aims to provide an overview of managing hydrocarbon releases


This course covers the following learning objectives:

LO1 Describe the history of the hydrocarbon release risk reduction process

LO2 Describe safety instrumented systems

LO3 Describe the introduction of control of work procedures

LO4 Describe isolation procedures

LO5 Describe fire and gas detection systems

LO6 Describe hydrocarbon release reporting

LO7 Describe how different hydrocarbon fluids behave on release and describe how hydrocarbon mixtures may undergo a phase change

LO8 Explain the dangers of exposure to hydrogen sulphide (H2S) and identify the symptoms of H2S poisoning

LO9 Describe the range of leak rates that can occur with the different types of failure

Course code: MUK-092
Course type: E-learning course
Duration: 2 hours 30 minutes
Language: Brazilian Portuguese

Course Goal: This course is designed to enable all personnel to have a common and consistent approach to both company and industry best practice in relation to managing produced water.


This course contains 7 sections:

Section 1: Introduction to the Oilfield Water Cycle 

Section 2: Production Streams and Disposal Management 

Section 3: Produced Water Discharges - Environmental and Regulatory Requirements

Section 4: Produced Water Treatment Principles

Section 5: Produced Water Treatment Equipment

Section 6: Produced Water Chemical Management 

Section 7: Oilfield Water Cycle Summary

Course code: BVS-036
Course type: E-learning course
Duration: 1 hour
Language: English

Presentation

This training course is based on the Convention on the International Regulations for Preventing Collisions at Sea - 1972, (COLREG 72), which aims at determining the signalling system requirements for safe navigation.

Objectives

On completion of the training, students will be able to: Get familiar with steering and sailing rules. Understand the meaning and the positioning of navigation lights. Know the requirements of the Convention concerning lights, shapes and sound signals.

Program

Application and responsibilities

Definitions

Steering and sailing rules

o Conduct of the vessel in any conditions of visibility

o Conduct of the vessel in sight of one another

o Conduct of the vessel in restricted visibility

Lights and shapes

o Technical specification of lights

o Technical specification of shapes

o Definitions

o Visibility of lights

o Applicability: power-driven vessels, towing and pushing, sailing vessels, fishing vessels, vessels not under command, vessels restricted in their ability to manoeuvre, vessels constrained by their draught, anchored vessels and vessels aground

Sound and light signals

o Whistle

o Bell

o Gong

o Vessel equipment for sound signals

o Manoeuvring and warning signals

o Sound signals in restricted visibility

Certificate

On completion of the training program, the student will be awarded the following qualifications:

Certificate of COLREG awarded by Bureau Veritas Solutions Marine & Offshore.

The Certificate of COLREG, issued by Bureau Veritas Solutions Marine & Offshore, is obtained after completing the course and passing the qualification examination.

Course code: OSB-101
Course type: E-learning course
Duration: 15 minutes
Language: English

We know how important it is for us all to do what we can to ensure an effective transition for ourselves and our teams back to work. The landscape of the workplace has and will inevitably continue to change and today’s ‘new normal’ may not be tomorrow!

Course code: BVS-037
Course type: E-learning course
Duration: 1 hour
Language: English

Presentation

This training course provides general information about cybersecurity in the Maritime Industry. It describes the main cybersecurity issues regarding the use of computer-based equipment in the professional environment and proposes ways to protect oneself from hackers.

Objectives

On completion of the training, students will be able to:

Understand that we are living in a digital ultra-connected world;

Know about main cyberattacks and ways to keep protected from them;

Enforce main cybersecurity rules on ships;

Understand Internet best practices and implement them;

Be cautious when using social networks.

Program

Digital revolution

o Digitalization transforms the world, your environment, your work on ships

o You are connected = you are vulnerable

o Internet is NOT a lawless zone

Cyberattacks on board and on a daily basis

o What is ransomware, and how to react to it

o How to use antivirus

o How to care about and protect data

o Why updates are necessary

o Why be cautious with unknown Wi-Fi networks

E-mail (professional and personal) best practices

o How to recognize corrupted e-mails from legit ones

o Think before you click

o How to react to the detection of a suspicious e-mail

Passwords

o How to protect them, how to generate them

Social networks

o Have you become a “like” addict

o Protect your e-reputation

o Protect your Company e-reputation

Your digital environment on board

o Your ship is like a connected factory

o How to react in case of a potential cybersecurity breach/incident

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Cybersecurity Awareness in Maritime Environment, issued by Bureau Veritas

Solutions Marine & Offshore.

The Certificate of Cybersecurity Awareness in Maritime Environment is obtained after completing the course and passing the online test.

Course code: TQ_043
Course type: E-learning course
Duration: 15 Minutes
Language: English

Constructive feedback has the ability to help your employees do their jobs better. It helps strengthen your team and improve the overall performance. Many managers are unable to give constructive feedback; hence, they do not get the expected results and sometimes have an adverse effect on their relationship with their employees. To avoid this, many managers are reluctant to provide feedback.  

Constructive feedback is an opportunity to coach your team members on how to grow into more productive and independent contributors. When giving and receiving positive and negative feedback becomes a routine part of everyone’s workday, you and your team will be on your way to personal and organizational success.

 

• Follow the rules of providing feedback 

• Implement effective methods to share feedback

Course code: TQ_052
Course type: E-learning course
Duration: 15 Minutes
Language: English

Your day-to-day ability to genuinely connect and work well with others is the key to long-term career success. Especially in today’s work environment, where cross-unit, cross-functional, and even cross-organizational teams abound, those with strong interpersonal skills have a decided advantage. And you don’t have to be the stereotypical extroverted salesperson to possess these kinds of skills. Anyone can learn and practice how to interact with others in positive and productive ways. Whether you are collaborating with colleagues, attending a conference of industry peers, or chatting with a team member one-on-one, well-developed people skills give you the opportunity to build stronger relationships, foster goodwill, and cultivate influence with others.

 

• Manage business relationships   

• Work collaboratively with your team    

• Manage disagreement with colleagues

Course code: TQ_071
Course type: E-learning course
Duration: 15 minutes
Language: English

If you want to unleash the power of your diverse team, you must also foster inclusivity. Your team members are more likely to contribute their unique perspectives and experiences when they feel welcomed and respected within the group. Inclusion is a team-wide endeavor, and you must be the leader. Helping team members find common ground and at the same time learning about and respecting each other’s differences is the key to creating an inclusive work environment that will leverage both talents and abilities of your diverse team.

 

• Identify the importance of managing diversity

• Enlist tips for building a strong team

• Explore the strategies of managing diversity

 

Course code: TQ_008
Course type: E-learning course
Duration: 15 Minutes
Language: English

Making your hires successful requires a lot of work. There is a science to identify talent that matches the needs and culture of your organization. The process of interviewing candidates based on behavioral questions is a proven way of pinpointing the best-qualified applicants. In this course, we will review the whys and hows of using this popular interviewing practice so that you can make the most of its benefits.

 

• Determine what behavioral interview is   

• Enlist steps to prepare for the behavioral interview   

• Create questions using STAR model   

• Conduct behavioral interviews

 

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