Course catalogue

Hensikt:

Opplæringen gir deltaker en generell forståelse for oppbygging, innhold og bidra til et akseptert sikkerhetsnivå for personell, miljø og materielle verdier i planlegging og utførelse av løfteoperasjoner. Fokus på ansvar og holdninger i utførelsen av løfteoperasjoner.

Målsettingen med kurset er å gi operatører en god teoretisk og praktisk grunnopplæring i NORSOK standard R-003 - N2017.

Innhold:

Innhold: • Introduksjon

• Normative og informative referanser

• Termer, definisjoner og forkortelser

• Sikker bruk av løfteutstyr

• Tilleggskrav ved løfting av personell

• Tilleggskrav for ulike løfteinnretninger

• Tilleggskrav for ulike løfteredskap

• Faste festepunkter og midlertidig oppstilte løfteinnretninger

• Roller og ansvar

• Krav til opplæring

• Krav til lokale prosedyrer

• Logistikkplanlegging

• Dokumentasjon og merking

• Håndsignaler

• Vedlikehold

• Sakkyndig virksomhet

• Bruk av risikokartlegging

• Samløft

• Sjekkliste for løfteoperasjoner under marginale værforhold

• Avsluttende prøve

LEARNING OBJECTIVES

After the successful completion of the course, the participant should be able to:
• Understand the K-Bridge ECDIS system overview
• Operate the system with all available functions in order to  navigate safely under all conditions
• Explain the system’s menu structure
• Explain and utilize the system’s display setup
• Set safety values
• Recognize alarm and malfunction indicators and actions  to be taken
• Planning and validating routes
• Monitor routes on the system
• Change over to backup systems
• Install and update charts and licenses 

CONTENT

• Type-specific familiarization training on the K-Bridge   ECDIS
• Basic operations
• Navigation tools and functions
• Setting of safety parameters
• Sensor inputs and alarm handling
• Route planning, validation and monitoring
• Charts management
• Chart installation and updates

LEARNING PROCESS

The training will be a combination of theoretical lessons and practical exercises.

SPECIAL INFORMATION

This course can be held onboard upon request.

CERTIFICATE

The course yields one diploma stating:
•  K-Bridge ECDIS  Familiarisation Course

The focus of your call center may be to generate sales or to handle customer service, either way, your department has an important role in the organization. The call center team is the face of the company for the customer, hence plays a crucial role in customer handling. Call centers generate a high turnover, which makes it even more important to exhibit consistent management and strong leadership to avoid attrition and to increase productivity and response time. 

In this lesson, let’s look at some ways that you can develop and maintain a happy, productive, and motivated call center team.

• Hire and train the right professional 

• Measure, monitor, and motivate your employees 

• Reward and affirm your team

Microaggressions are one aspect on the spectrum of racism. They are interpersonal, everyday occurrences that have a significant impact. When faced with the need to eradicate racism in our society, it can feel like an overwhelming task. Understanding the macro effects of microaggressions, and how to address them, is a great place to start.

• What is a microaggression and examples?

• What are the macro effects of microaggressions?

• How do we address microaggressions in the workplace?

The success of a product or services organization is dependent on how effectively their sales team sells. The ability of a company's sales reps to “win” at each stage of the selling process, and ultimately earn the business on the right terms and in the right timeframe, determines the sales team’s effectiveness. In this course, you will get familiarized with the importance of cold calling, it’s key principles and the tips and trick of mastering the subject.

• Define cold calling

• Identify key principles of effective cold-calling

• Enlist the tips to master cold calling