One of the most important leadership roles is a mentor. You are responsible for teaching your employees how to achieve goals, make better decisions, solve problems, and advance their careers. Without formal training in this area, how do you coach or mentor these skills? This course will introduce you to employ a model, built on four simple techniques. By employing these techniques, you will strengthen your coaching skills and develop your team members’ potential.
• Help your team set the goal as per the GROW model
• Provide assistance in gauging the available options
• Get your team commit to specific actions to help them make progress
Conflict always creates uneasiness in the minds of employees and organizations. Conflict can involve sore emotions and impend relationships. Leaders experience the same emotional distress while handling a conflict situation. The most difficult situation a leader deals with is conflict management. It is observed that ill-managed conflict creates huge costs in the form of time expenditure, higher attrition, legal implications, etc. It also lowers productivity. When people are involved in conflict, they begin to recoil, stop sharing information, and take fewer risks. The result can be poor decision making. Low morale and strained working relationships can cause stress and drain employees’ energy to focus on being creative and productive. In this lesson, you will learn to deal with situational conflict.
• Identify the five stages of organizational conflict
• Name the five styles of conflict management
• Interpret when to use the different styles of conflict management
Making your hires successful requires a lot of work. There is a science to identify talent that matches the needs and culture of your organization. The process of interviewing candidates based on behavioral questions is a proven way of pinpointing the best-qualified applicants. In this course, we will review the whys and hows of using this popular interviewing practice so that you can make the most of its benefits.
• Determine what behavioral interview is
• Enlist steps to prepare for the behavioral interview
• Create questions using STAR model
• Conduct behavioral interviews
The content follow the syllabus issued from IWCF.
This course combines self-study by e-learning and classroom training with demonstrations and examples which is useful when working in explosive atmospheres.
The course is suitable for personnel who should have an introduction in potentially explosive areas, marking, equipment, and requirements.
Participants will be introduced to the relevant parts of the NEK 420, IEC 60079 standard (NEK EN 60079-standards) as well as national adaptations where relevant.