Course catalogue

"“Communication works for those who work at it.” 

-John Powell  

Upward communication flows from the lower level to the upper level of a hierarchy. For example, employees communicating with their immediate manager, the immediate manager communicating with their reporting manager, and so on up to the board of directors or owner of the company. This form of communication helps employees express their requirements, ideas, or goals. Managing upward communication is an art to be acquired if you are looking for a long-term career in your organization and wish to get ample opportunities to learn and grow. This course will help you communicate upward effectively.

Establish your interest in the organization  

Look for opportunities to contribute and think big 

Be yourself and do not encourage or be involved in manipulation 

Take ownership of your mistakes and avoid politics

LEARNING OBJECTIVES

The course will enable the participants to handle normal as well as critical operations i.e.
• Communication
• Planning
• Use of crane emergency equipment
• Various lift operations under pressure
• Choice of correct actions if unwanted incidents occur

CONTENT

Theoretical part:
• Laws and regulations
• The safety functions of the crane
• The safe operation of offshore cranes
• Human factors
Simulator exercises:
• Operational limitations of crane operations
• Communication during crane operations
• Preparation and planning of crane operations
• Internal transport on the installation
• Loading and unloading supply vessels
• Transport of personnel
• Crane operation on various installations (fixed/ floating)

LEARNING PROCESS

This course is designed to enable crane operators/trainees on various installations the knowledge, understanding and skills within emergency situations of crane operations.

This is achieved through in-depth exercises on a full scale crane DNV GL Class A simulator, supported by a program of lectures and instruction.

The theory will cover communications, procedures, crane safety systems and operational scenarios at various installations during different weather conditions.

SPECIAL INFORMATION

References: NORSOK R003

The course can be personalised to suit company specific needs e.g. the use of specific installations and selected scenarios.

CERTIFICATE

Certification of attendance will be issued upon successful completion of the course.

This course combines self-study by e-learning and classroom training with demonstrations and examples which is useful when working in explosive atmospheres.

This course is made for personnel involved in selection, erection, inspection and maintenance of equipment for potentially explosive atmospheres.

The courses give an introduction and repetition in different subjects treated in the relevant IEC 60079 Standards (NEK EN 60079).

You want to develop a team that feels comfortable approaching you with new ideas, suggestions for improvements, and even their personal challenges. You want your clients to know that you are genuinely interested in hearing their concerns and ideas. And you want your superiors and peers to see you as someone who encourages innovation and open communication in your department. Working to improve your active listening will take patience and practice. But if you learn how to put this powerful communication skill to work for you, you’ll discover that the benefits are well worth the effort.

• Define active listening

• Confirm your understanding of the meeting

• Pay attention to body language

Leaders must focus on developing their ability to be more agile and strategic – within an environment of constant change. They should explore tools that can be leveraged to achieve the goal. Good agile leaders make sure that their teams identify the desired long-term goals, and then work backward from these to identify all the conditions that must be in place for the goals to occur.

• Define the theory of change and identify factors impacting the change

• Enlist 5 types of organizational change and successful ways to implement them

• Apply strategies which help in creating an organization that is always ready for change

Objective: The purpose of the training is to provide personnel working with load securing with basic training in load securing and user control of load carriers.

The course satisfies the requirement for documented training in the Regulations on the performance of work best. no. 703, Norsok R-003N and NOG 116, and is carried out with theory and practice according to training plan O-2.6.

The course consists of 4 hours of theoretical e-learning and 16 hours of practical training in classrooms / practice rooms.

The practical training ends with a practical test to ensure that each participant has acquired sufficient knowledge of:

- Proper use of personal protective equipment
- User control of load carriers and assessment of whether it can be used
- Plan and carry out packing and securing of a given load
- Correct securing of the work area
- Choose the right load carrier
- Proper use of various load securing equipment

Content theory

- Introduction
- Unwanted events and non-conformance reporting
- Risk assessment
- Regulations, standards and NOG guidance
- Documentation
- Personal protective equipment
- Various load carriers, planning, user control and packaging
- Use and control of load securing equipment
- Theoretical exam

Practical exercises

- Use of personal protective equipment
- Implementation of user control
- Plan and carry out loading and securing of cargo
- Proper use of auxiliary tools
- Checklists
- Safety during work
- Use of barriers
- Practical exam

If you want to unleash the power of your diverse team, you must also foster inclusivity. Your team members are more likely to contribute their unique perspectives and experiences when they feel welcomed and respected within the group. Inclusion is a team-wide endeavor, and you must be the leader. Helping team members find common ground and at the same time learning about and respecting each other’s differences is the key to creating an inclusive work environment that will leverage both talents and abilities of your diverse team.

• Identify the importance of managing diversity

• Enlist tips for building a strong team

• Explore the strategies of managing diversity

Your success as a leader isn’t dependent upon how much technical knowledge, business expertise, or years of industry experience you have. If you want to achieve goals consistently, build strong, collaborative teams, and establish solid relationships with colleagues, superiors, and clients, then you need Emotional Intelligence (EQ). Emotional Intelligence, also known as Emotional Quotient (EQ) is the ability to properly gauge your emotions as well as the emotions of others in all situations, use proper judgment and behave appropriately for the desired outcome. In other words, EQ is the ability to identify your emotions, and those of others, and use that knowledge to make the best decisions, regardless of the circumstances.

• Define EQ 

• Describe the four components of EQ 

• Use tips and techniques to develop your EQ

Conflict always creates uneasiness in the minds of employees and organizations. Conflict can involve sore emotions and impend relationships. Leaders experience the same emotional distress while handling a conflict situation. The most difficult situation a leader deals with is conflict management. It is observed that ill-managed conflict creates huge costs in the form of time expenditure, higher attrition, legal implications, etc. It also lowers productivity. When people are involved in conflict, they begin to recoil, stop sharing information, and take fewer risks. The result can be poor decision making. Low morale and strained working relationships can cause stress and drain employees’ energy to focus on being creative and productive. In this lesson, you will learn to deal with situational conflict.

• Identify the five stages of organizational conflict  

• Name the five styles of conflict management   

• Interpret when to use the different styles of conflict management

Making your hires successful requires a lot of work. There is a science to identify talent that matches the needs and culture of your organization. The process of interviewing candidates based on behavioral questions is a proven way of pinpointing the best-qualified applicants. In this course, we will review the whys and hows of using this popular interviewing practice so that you can make the most of its benefits.

• Determine what behavioral interview is   

• Enlist steps to prepare for the behavioral interview   

• Create questions using STAR model   

• Conduct behavioral interviews