Course catalogue

Whether you’re publicly challenging long-held beliefs or experimenting with a new idea, it’s normal to experience fear or discomfort. You can reduce these emotions by creating a workplace that openly promotes change, welcomes honest and productive discussions, sees failure as a necessary part of business success, and rewards and supports risk taking on a daily basis. It may seem ironic, but when you instill a continuous learning culture and growth mindset in your organization, failure can actually lead to success.

• Identify methods to challenge the status quo   

• Identify reasons for bias towards encouraging smart failure and suggest solutions    

• Enlist ways of encouraging learn from failure culture

Objective: The training is intended to provide personnel with good theoretical and practical basic training in the use and maintenance of steel ropes.

The course provides a thorough introduction to knowledge about steel ropes, the correct use / choice of steel ropes and what requirements are set for those who use and control steel ropes.

Regulations on the performance of work, use of work equipment and associated technical requirements (regulations on the performance of work) §10-1. Requirement for documented safety training for work equipment that requires special care during use 

When an employer after a risk assessment finds that the work equipment requires special care during use, only employees who have documented safety training according to §10-2 §10-2 can be used. Requirements for documented safety training when using work equipment

Anyone who is to use work equipment as mentioned in §10-1 and §10-3, must have practical and theoretical training that provides knowledge of construction, operation, use properties and area of use, as well as maintenance and control.

Content:

- Basic theory of steel ropes
- Construction
- Properties
- End parties
- Cast blocks / Wire discs
- The right choice of wire rope
- Proper use of wire ropes
- Proper winding and running in of steel ropes
- Maintenance of steel ropes
- Lubrication of steel ropes
- Damage to steel ropes
- Disposal rules
- Checking of wire ropes in accordance with standard ISO-4309
- Exam

McKinsey’s 7-S model was created by McKinsey consultants Robert Waterman, Tom Peters, Richard Pascale, and Anthony Athos. It provides a framework to plan and execute mid-term organizational change. It is based on the premise that organizations perform properly when seven key elements are aligned. 

The seven key elements are structure, strategy, systems, skills, style, staff, and shared values. The model is most often used as an organizational analysis tool to assess and monitor changes in the internal situation of an organization.

• List the seven elements of McKinsey’s change model 

• Identify the hard and soft elements of the factors of change 

• Use the model to change organizational behavior 

• State the advantages and disadvantages of the model

Objective: The purpose of the course is to provide forklift drivers with a good theoretical basic training in the safe use of forklifts, so that accidents in connection with forklift driving are avoided.

Module 1.1 - Basic theoretical module
Module 2.2 -Forklift theory
Module 3.2 - Basic practice forklift.

The course is primarily aimed at future users of forklifts. But anyone who is involved with cargo handling and forklifts in risk analysis and work management can also benefit from the course.

The course is conducted with Norwegian-language teachers and teaching materials in accordance with legislation and regulations, as well as recognized curricula for module-based training.

The forklift driver training consists of four modules:

- Module 1.1 working environment, responsibilities and consequences. *
- Module 2.2 G4 bridge and overhead crane
- Module 3.2 Basic practical training forklift 
- Module 4.2 Practical driving training forklift
- Practical Final test in each forklift type T1-T4

* Module 1.1 is common to machine, forklift and crane. If you can document that you have module 1.1 from before that is not older than 3 years, let us know.

Module 4.2 can be completed in a company using a sponsorship arrangement. If you do not have the opportunity to do so, you can participate in one of STQ's practice courses.

Content:

- Safety training, laws, regulations
- Forklift types
- Electric forklift - construction
- Stability
- Daily inspection and maintenance
- Material and goods handling
- HMS
- Proper use of the forklift
- The theory course ends with a theoretical exam

Executive presence isn’t something you’re born with, it’s a combination of learned behaviors and characteristics that can be developed. Depending upon your personality, industry, business goals and challenges, executive presence can be manifested in different ways. 

Having great presentation skills and making a strong first impression based on your clothing and demeanor is not executive presence. You need more substantive abilities to face daily business challenges, speak your mind while maintaining your composure, or inspire your team to commit to a demanding new goal. Executive presence is a purposefully developed hybrid of internal character and external presentation. Let’s look at the qualities that distinguish great leaders from mediocre ones.

• Identify the attributes of executive presence

• Gauge your executive presence and gain insight

• Receive feedback in different forms

• Develop your own executive presence

First and most importantly, it is the just and moral course of action. Centuries of exploitation, oppression, and disenfranchisement of the Black community has resulted in predominantly white leadership in most organizations. Companies must intentionally disrupt the systemic barriers in place that maintain the biased (prejudiced, race-based) status quo in order to create more inclusive and sustainable organizations that better serve the community.

• Why should companies invest in Black talent?

• How do companies identify and attract Black talent?

• How do companies develop and retain Black talent?

People generally do business with people they like or look up to, and not just with a company. This means that successful leaders build their personal brand, resulting in the achievement of organizational goals. A personal brand can elevate you above the crowd and help you achieve your personal and professional goals. It is a constant and ever-changing process of identifying your goals, setting up a plan, and monitoring it consistently. Your brand is a combination of the skills you develop and the behavior you display. In this course, you will look at the traits of building a successful personal brand.

• Define personal brand

• Enlist strategy to build a personal brand

• State the steps to build a successful personal brand

In this lesson, you will learn how a culture of learning leads to success. Establishing a culture of continuous learning in your organization takes time and effort, but the results are worth the investment.    

Begin with gaining the support of executives, and then start to incorporate learning into your overall mission, your strategic goals, and value statements.   

Work to get “buy-in” from everyone in your company, and include them in finding ways to learn, teach, and share knowledge.   

Establish easy-to-use systems and processes that make learning an expected part of your corporate behavior.    

Your organization and employees will benefit not only through increased productivity and higher profits, but in personal development and job satisfaction as well. 

• Describe a continuous learning organization     

• List the benefits of a continuous learning organization    

• Build a culture of continuous learning

One of the key responsibilities of a leader is to assess team members on a regular basis. These might include post-project reviews, annual or quarterly performance evaluations, and in-the-moment feedback.  

Organizations use different parameters and tools to assess their employees. The assessments used are based on functional goals, developmental goals, innovation goals, stretch goals, or any other goals customized to the organizational needs. Irrespective of the tools you use, when it is time to assess your employees, do you rely on the data or by your perception of the person?  

As fair and factual as you believe your assessments are, you might actually be guilty of some “rater biases” that can skew your evaluations. 

• Assess if you are too lenient or halo in your evaluations 

• Find whether your evaluations are based on recency or similarity 

• Examine if you are driven by contrast or negative bias 

• Identify the central tendency and employ a technique to be objective during your evaluations

Coaching is a process, which the leaders use to help employees become more independent. There are many coaching programs available to managers these days. But the good leaders implement The COACH Model in coordination with a coaching philosophy that includes mentoring, constant two-way communication, and continuous feedback. The COACH Model is a five-step program that walks a leader through the process of coaching an associate from setting a goal to measuring their success at the end of the process. 

• Describe the effectiveness of the COACH Model 

• Explain the need to clarify goals 

• Identify obstacles and explore alternatives through brainstorming 

• Choose an action and hold the accountability