Course catalogue

Your success as a businessperson will be greatly affected by the professional relationships you cultivate. Interpersonal skills are the cornerstone of developing these associations, so it is important to assess your abilities to communicate clearly and empathetically and to listen well. The most effective and satisfying relationships are based on a genuine and mutual desire to get to know and help others. When you focus on adding value to your business connections, you will build a network that is both personally satisfying and professionally beneficial.

• Identify foundational skills required to build a strong interpersonal relationship

• Develop methods of building business partnerships

• Enlist keys to networking

These days, organizations are making the most of available tools to locate, screen, and attract the most qualified candidates available. The recruiting process has been enhanced, streamlined, and accelerated by technology, behavioral science, pre-employment assessments, and social media. The key is to know how to position your business to attract the best talent pool using social recruiting. Using social media to present your organization dynamically, positively, and effectively to your audiences of active or potential applicants is also vital. It is important to recognize the candidates who have the right competencies and cultural fit to your organization is another skill worth developing. We’ll look at ways that you can establish your company as an employer of choice, use social media to locate and draw the right applicants for recruitment, and assess cultural fit to guarantee the best possible talent choices.

• Become an employer of choice   

• Maximizing your company’s social media reach   

• Evaluate if a candidate is a cultural fit for your organization

Mentoring is a process that follows coaching. Coaching makes a person equipped with the skills required for a job whereas mentoring is on-the-job process. It helps a person practice the skills learned, enhance the skills, and learn new skills to be future ready. Hence, coaching is a short-term relationship whereas mentoring is a long-term. Coaching is always task oriented whereas mentoring is relationship oriented. It is all about reaching a stage where the mentor can easily share the real issues influencing the trainee. On the other hand, coaching can be implemented immediately on any particular topic. This course will help you acknowledge the difference between coaching and mentoring and make you learn when to use them.

• List the differences between coaching and mentoring 

• Identify the requirements that are suitable for coaching and mentoring

We know how important it is for us all to do what we can to ensure an effective transition for ourselves and our teams back to work. The landscape of the workplace has and will inevitably continue to change and today’s ‘new normal’ may not be tomorrow!

In the previous lessons, you have learned the four skills of self-awareness, self-management, social awareness, and relationship management to increase your EQ and strengthen your ability to manage yourself and influence others. Boosting your emotional intelligence will leverage your existing skills, IQ, personality, education, and experience even more. This should align with the benefits of increasing your EQ as a leader in terms of how they deal with their people and increase their leadership skills. Consider that you may have the best plan and strategy, but it will not matter unless you communicate this strategy to your team, persuade them to work on it, listen to their inputs, and guide them through the hurdles. You will be able to do this through an exhibition of strong EQ. In this lesson, we will outline some strategies, exercises, and ideas you can use to become an emotionally intelligent leader. You need people skills to execute and succeed in your plan. Developing your EQ will supercharge your leadership arsenal.

• Apply strategies that will help you become self-aware 

• Practice self-management techniques 

• List the methods to execute social awareness 

• State the techniques to exhibit relationship management