Course catalogue

Understanding customer motivation is both a science and an art. Purchasing decisions are based on a wide variety of rational and emotional factors. Besides becoming familiar with motivational models—the sales process and typical purchasing behaviors—you should also practice ongoing customer research. This research will help you identify changes in markets, competitors, products, and customer motivations. The more you understand the underlying principles that determine buying decisions, the more you will be able to satisfy existing customers, attract new ones, and develop the products and services they want.

• Explain the factors that influence purchasing decisions

• Determine how customers make buying decisions

• Use research methods/tools to understand customers

LEARNING OBJECTIVES

The phase 3 course is a refresher course and focuses on experience exchange. The course repeats elements from the phase 2 with regards to handling shuttle tankers in close proximity to loading buoys.

The objective is to learn from the experiences of colleagues, and in such a way achieve optimal skills and understanding on how to handle a shuttle tanker in DP mode. The course participants will also be introduced to new developments within DP as for example reference systems, software versions, new loadingconcepts, updated procedures etc.

CONTENT

• Discussions on unwanted incidents involving shuttle tankers
• Focus on the proper use of procedures relating to diffferent oil fields and the use of DP checklists
• The latest development and statistics in Shuttle Tankers DP incidents
• The latest development of offshore loading manuals and development of new Oil fields
• The latest development of positions reference systems for DP and correct use of them
• Repetition of MCRM (Maritime Crew Recourse Management). Principles for teamwork
• The latest editions of competence requirements and guidelines

LEARNING PROCESS

All approaches to the loading buoys are carried out by using Dynamic Positioning Systems, according to procedures. 

Simulations also include reconstruction of known DP incidents involving shuttle tankers. The complexity of these exercises will be based on the experience of the person “in charge” on the bridge simulator.

SPECIAL INFORMATION

References:
• Equinor Competence Requirements for Shuttle Tanker Personnel, WR 2394
• OGUK Tandem Loading Guidelines Volume 1
• Teekay Competence Requirements, SP 0961

CERTIFICATE

Certification of attendance will be issued on successful completion of the course. 

Ce cours est conçu pour :

• Présenter les grandes lignes du processus d'Évaluation de l'impact environnemental (EIA)

• Décrire les contrôles législatifs en vigueur concernant l'EIA 

• Identifier les projets pour lesquels une Déclaration environnementale (ES) est obligatoire, et quand une révision d'une ES existante peut être nécessaire

• Identifier les activités pour lesquelles une Orientation de l'EIA peut être requise, plutôt qu'une ES

• Identifier les activités qui sont « exclues » et qui n'exigent ni ES ni Orientation de l'EIA

• Décrire les différentes étapes du processus d'EIA et identifier les types de consultations qui doivent être effectuées

• Identifier les zones qui doivent être soigneusement étudiées afin de déterminer l'impact potentiel sur leur environnement, et

• Connaître les délais pour mener une ES ou une Orientation de l'EIA

Upon completion of the Global Wind Organization (GWO) Basic Safety Training (BST), delegates will have awareness of the dangers that arise when working in the wind industry and how to control and reduce these dangers.

The course participants will gain the knowledge and skills to handle manual lifting properly and ensure their own safety with proper lifting in accordance with ergonomics.

The aim of this module is to encourage positive manual handling behavior and train delegates ability to perform manual handling tasks in a safe manner in the wind turbine industry / environment.

The course covers the requirements for training of personnel and refresher courses both onshore and offshore wind in accordance with:

- Global Wind Organization (GWO)

- Labor Inspection (Regulations)

Competence for "Manual handling" must be maintained in accordance with guideline in the GWO standard. It shall be conducted refresher training every 2 years.

Kurset inneholder obligatoriske minstekrav til repetisjon av redning, førstehjelp og brann. Kurset skal repeteres hvert 5. år.

Kurset følger Emneplan grunnleggende sikkerhetskurs oppdatering

- STCW tabell A-VI/1-1 Personlige redningsteknikker

- STCW tabell A-VI/1-2 Forebyggende brannvern og brannslokking

- STCW tabell A-VI/1-3 Grunnleggende førstehjelp