Course catalogue

Understanding customer motivation is both a science and an art. Purchasing decisions are based on a wide variety of rational and emotional factors. Besides becoming familiar with motivational models—the sales process and typical purchasing behaviors—you should also practice ongoing customer research. This research will help you identify changes in markets, competitors, products, and customer motivations. The more you understand the underlying principles that determine buying decisions, the more you will be able to satisfy existing customers, attract new ones, and develop the products and services they want.

• Explain the factors that influence purchasing decisions

• Determine how customers make buying decisions

• Use research methods/tools to understand customers

Kurset inneholder obligatoriske minstekrav til repetisjon av redning, førstehjelp og brann. Kurset skal repeteres hvert 5. år.

Kurset følger Emneplan grunnleggende sikkerhetskurs oppdatering

- STCW tabell A-VI/1-1 Personlige redningsteknikker

- STCW tabell A-VI/1-2 Forebyggende brannvern og brannslokking

- STCW tabell A-VI/1-3 Grunnleggende førstehjelp

This is a course for electrical installations in potentially explosive areas.

Our goal is to make sure that employees are motivated to work safely and securely.

Topics:

• Understand the general principles of type of specific protection and correct labeling of components approved in intrinsically safe facility (IS)

• Current Exi Standard

• Could choose to install the correct Exi equipment in hazardous areas accordance with IEC 60079-14 standards and 60079-25

• How to work safely with IS

• Requirements for competence to perform work on Exi installations

• How to verify and calculate an Exi circuit

Standards:

• NEK EN 60079-11

• NEK EN 60079-14

• NEK EN 60079-25

• IEC 60079-11

• IEC 60079-14

• IEC 60079-25

This course is only available in Norwegian.

E-læringskurset gir deg en opplevelsesrik og praktisk opplæring i e-postprogrammet Outlook 2016. En kombinasjon av videoer, teori, oppskrifter, oppgaver og tester gjør det enkelt å lære seg de nye funksjonene og verktøyene. E-læringskurset inneholder 46 opplæringsvideoer.

E-læringskurset er tilpasset Office 365.

Testene i e-læringskurset måler kunnskap før, under og etter opplæringen. Når ettertesten er bestått får du tilgang til et kursbevis i PDF-format som enkelt kan lagres eller skrives ut.

Innhold:

- Før du starter

- Sending av meldinger

- Behandling av meldinger

- Kalender

- Personer

- Oppgaver og notater

Presentation

This training course provides a general overview of the MARPOL requirements concerning the protection against oil pollution from machinery spaces.

Objectives

On completion of the training, students will be able to:

Understand the means for control of discharge of oil residues and the requirements for oil filtering equipment and 15 ppm alarm.

Get familiar with the Oil Record Book, SOPEP booklet and the required drills.

Know the details of MARPOL surveys and the certificates to be issued.

Know the most common PSC deficiencies related to MARPOL Annex I.

Program

History of MARPOL Convention

Survey and certification

Sludge tanks

Oil fuel tank protection

Standard discharge connection

Oil filtering equipment: 

o Bilge water waste system

o Oily water separator

o Piping system

o Documentation

Control of discharge of oil

Oil record book

Shipboard oil pollution emergency plan

Scope of the different surveys required

PSC inspection and most common deficiencies

Certificate

On completion of the training program, the student will be awarded:

A Certificate of MARPOL Oil Pollution from Machinery Spaces, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of MARPOL Oil Pollution from Machinery Spaces is obtained after completion of the course and passing the online test.