Course catalogue

The global threat of kidnap and extortion is a cause of concern for governments, law enforcement agencies and communities around the world. Many international businesses adhere to the 'duty of care' principle by providing their employees who travel regularly on business with anti-kidnap awareness training such as our CPD Approved, online Anti-Kidnap Awareness Training (AKAT) Course. This assists in the risk mitigation of a kidnap-type event by providing the learner with an in-depth insight into the levels of awareness required to maintain a 'safe environment'.

The Anti-Kidnap Awareness Training eLearning Course is aimed at those persons who either work- or live-in environments where the threat of abduction is high or are potential targets of such acts. 

This course has been written by subject matter experts hailing from UK Elite Military Units, highly experienced at operating in high-risk environments for Private Security & Private Military Companies (PSC & PMC). 

Just about everyone knows that young people just love to travel. It is a means of expressing themselves, discovering who they are, and a fantastic means of exposing them to different cultures, societies, and ways of life. It is also common knowledge that there are, and always will be inherent risks that accompany young people whilst they are travelling away from the security of family and home. For example, in Australia, more than 38,000 people go missing each year. Whilst most of these are located within a short time period, there remain as many as 2,600 missing for more than 3 months.

The Online Travel Security Awareness for Students & Young People Overseas Course has been specifically written for young people travelling or working overseas during gap years, student exchange programmes, working with NGO's and Charities or simply backpacking around the world. 

The course covers most areas that need to be considered in order to assist in the mitigation of the risk of a security-related incident. The course also covers topics relevant to safety issues, including emergency response planning and measures. Learners should understand that this course cannot guarantee you a risk-free experience, but it will build on your current personal security knowledge and risk mitigation skills.

Worldwide incidents of Cyber Attack on shipping are rising dramatically every year, and vessel vulnerability to these attacks is also on the increase - as systems become more and more automated and connected. Whether carrying cargo, passengers or vehicles, ships are becoming more dependent on the use of digital and communications technologies throughout their operational lifespans. As shipping systems become more and more complex, so does their vulnerability to attacks from cyber criminals, who have demonstrated the ability to penetrate the systems used by the maritime industry, with potentially disastrous consequences to life, property, and the environment.

The ‘Cyber Security Awareness for Vessels' course examines the Cyber Security threats that exist, both generally and specifically within the maritime environment. The course examines the weaknesses that there may be in ship IT and OT systems, and how they may be exploited - and then goes on to look at the measures that can be taken to mitigate and defend against these types of threats.

Presentation

This training course provides a general overview of the SOLAS requirements concerning radio communications and the Global Maritime Distress and Safety System (GMDSS).

Objectives

On completion of the training, students will be able to:

Know the requirements concerning radio communication equipment on board ships and offshore units.

Understand the GMDSS functional requirements.

Understand the means required for GMDSS tests and drills on board.

Know the requirements for EPIRB, radio lifesaving appliances and sources of energy for radio communication equipment.

Program

Safety radio surveys and certification

GMDSS functional requirements

o Land and satellite communications

o Inmarsat

o Functional requirements while at sea

o Distress urgency and safety radio communications

o Sea areas

o Maintenance of radio installation

o Maintenance of satellite EPIRB

o Maritime safety information

GMDSS equipment

o Equipment to be provided on board

o Core installation

o Inmarsat EGC

o NAVTEX

o Satellite EPIRB and VHF EPIRB

o Search and Rescue Transponder (SART)

o Digital Selective Calling (DSC)

o Two-way VHF radio-telephone

Main, emergency and reserve sources of power

Automatic battery chargers

Uninterrupted power supply (UPS)

Certificate

On completion of the training program, the student will be awarded:

A Certificate of SOLAS Safety Radio, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of SOLAS Safety Radio is obtained after completion of the course and passing the online test.

The art and science of asking questions is the source of all knowledge.

 - Thomas Berger

Asking open-ended questions is a powerful tool to not only spark new ideas and discussions but also developing strategic thinking, collaboration and innovative business solutions. Leaders who demonstrate curiosity and active listening skills are ideally qualified for asking open-ended questions and helping their teams discover original answers to corporate challenges.

• Define an open-ended question 

• Identify the best practices in asking open-ended questions 

• Explain how to encourage and enable employees to use open-ended questions in business meetings 

• Recognize the advantages of open-ended questions

Teams are the backbone of contemporary business life. Executive teams, work teams, cross-functional teams, high-performance teams, and project teams serve a variety of purposes, but they all have the same goal: to solidify the organization’s competitive advantage in the marketplace. 

Cross-functional team leaders draw individuals from departments across the organization to address a particular problem. They might select development engineers, marketing professionals, sales people, legal experts, customer service managers, accountants, and HR executives to apply their various talents to accomplish the goal. The concept is powerful. But this mix of diverse skill sets, professional experience, and personalities also comes with challenges—and you need to manage the team carefully in order to maximize its potential for success.

• State the challenges of handling a diverse team 

• List the ways to manage these challenges 

• Apply the strategies to leverage the power of your team

The simplest definition of diversity is “a range or variety of different things”. In the context of D&I, diversity refers to “the traits and characteristics that make people unique” which include (but are not limited to) race, ethnicity, age, gender, socio-economic class, ability, sexual orientation, and nationality. The summation of these variables combine to create life experiences which shape how a person solves problems, creates, and assesses risk. These are examples of “diversity of thinking” which yields direct and indirect benefits that are foundational to the business case for investments in D&I initiatives.

An inclusive environment is one in which “all individuals are treated fairly and respectfully, feel welcome, have equal access to opportunities and resources, and can contribute fully to the organization’s success.”

• What are strategies to improve D&I initiatives?

• What is the business case for D&I?

• What are the gaps in the business case for D&I?

Leaders in a World Economic Forum study listed creativity as the third most important work skill they seek in employees. And as organizations face increasingly complex business issues, they are training their employees to be smart risk-takers and creative thinkers. They are hiring for these competencies, too. As you apply the recommendations provided in this course, your skills will increase, your employees will grow more confident and competent in their abilities, and together, you will create a powerful culture of innovation.

• Identify the need and ways to harness creative thinking    

• Identify ways to build a culture of creative thinking    

• Explore recommendations for developing your team’s creative thinking

The journey of a successful leader begins with both personal and professional development. Leaders stay on top of their industry and economy. They are future-focused, positive, and strong communicators. Leaders spend time in self-reflection and education, learning how to maximize their strengths and improve their weaknesses. They study best practices for working with others and know how to get the most out of their employees. They combine these knowledges to guide their organization. Leaders pursue goals persistently. They are open-minded and flexible in their approaches, encourage team members to embrace innovative thinking, and cultivate an environment of positive work culture. They develop team members through coaching, delegating, and mentoring. They also model and inculcate behaviors they want their employees to have, such as integrity, strong communication skills, innovation, emotional intelligence, strategic decision-making, confidence, and vision. Above all, a successful leader provides clarity of purpose, direction, and support, so that everyone succeeds as they work to achieve common goals.

• Demonstrate excellence in business strategy

• Apply essential personality characteristics

• Build critical people skills required to achieve goals

When you make developing customer rapport a priority, you will experience many benefits. From the very first interaction, there are things you can do to begin earning customer trust and loyalty. Be friendly and genuine as you communicate. Always be honest and work hard to solidify your reputation as a trustworthy professional. As your relationships grow, find ways to help your customers outside of your role as their sales consultant. These opportunities to assist them in their successes will cement your rapport even more. And don’t forget that relationships with your colleagues and co-workers need as much attention and care as your customer connections. It takes hard work and teamwork to be successful. Taking the time to build rapport with both your customers and colleagues is the key that unlocks this reality.

• Identify Ways of Establishing Customer Rapport

• Identify Ways of Sustaining Customer Rapport

• List the Benefits of Building Customer Rapport