Course catalogue

Who is the course for?

Any personnel with a desire to improve their ability to establish and maintain high performance standards onboard.

Is previous experience required?

No previous experience is required to complete this course.

How will the course benefit me?

This course allows you to showcase to your employers that you are being proactive and in line with the maritime industry's modern-day demands.

How will the course benefit my company?

Employers are now incorporating seafarer’s soft skills into their crewing decisions. The soft, ‘non-technical skills’ are increasingly important on board due to the rapidly changing workforce and automation of technical tasks. Additionally, maritime accident investigations indicate that a lack of soft skills and human error is the most common reason behind accidents at sea.

What standards are referenced in the course?

This course does not refer to specific legislation or standards.

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 70%.

The VIRSEC Maritime English Test for Junior Engine Officers is designed to assist ship operators and employers make recruiting decisions by assessing the English language competency of Seafarers at a Junior Officer position working on board any vessel.

The Test is designed around the approved guidelines for Maritime English developed by the IMO. These guidelines are combined with internationally recognised methods for English language testing to form a rigorous and accurate testing system.

Regulations:

The English Tests are designed from the ground up using approved guidelines from the International Maritime Organisation (IMO Model English course 3.17); IMO Standard Marine Communication Phrases (SMCPs); and consistent with the framework set out by the Standards of Training, Certification and Watchkeeping.

Why Take This Test With VIRSEC:

What makes VIRSEC different from the others? Below are some of the benefits of taking this online Test with VIRSEC:

• CPD Accreditated Online Test
• Randomised Questioning
• Adheres to International Standards
• Position-Focused Questions
• Assesses 5 Primary Language Skills

Test Duration:

The user must attempt the Test in 90 minutes, and in one sitting. If a candidate does not complete the exam within the duration, they will fail any unanswered questions.

Who is the course for?

Any personnel with a desire to improve their ability to establish and maintain high performance standards onboard.

Is previous experience required?

No previous experience is required to complete this course.

How will the course benefit me?

Information ordering is the ability to follow a rule or a set of rules to obtain information correctly and arrange them in a particular order. To use this ability, rules or instructions must exist for the person to know what the correct order of information is. This ability involves the application of specified sequences or procedures to a given situation. This course allows you to showcase to your employers that you are being proactive and in line with the maritime industry's modern-day demands.

How will the course benefit my company?

Employers are now incorporating seafarer’s soft skills into their crewing decisions. The soft, ‘non-technical skills’ are increasingly important on board due to the rapidly changing workforce and automation of technical tasks. Additionally, maritime accident investigations indicate that a lack of soft skills and human error is the most common reason behind accidents at sea.

What standards are referenced in the course?

This course does not refer to specific legislation or standards.

Is there an assessment? 

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 70%.

Provided in association with Astutis, approved centre 1857.

IOSH Managing Safely is a basic risk management health and safety certificate which will offer managers an understanding of the practical actions needed for the health and safety of their teams.

It enables organizations to demonstrate a commitment to health and safety standards by ensuring managers and supervisors are aware of their responsibilities and the positive actions they can take to ensure a safe a healthy working environment.

On completion of the course, learners will be able to:

• Understand your responsibilities for safety in the workplace.

• Recognise common workplace hazards and implement appropriate control measures.

• Estimate, evaluate and reduce risk by applying a hierarchy of risk control.

• Undertake structured risk assessments and accident investigations.

• Understand the requirements of HSE legislation.

• Recognise different ways to measure and improve health and safety performance.

Who is the course for?

Any personnel with a desire to improve their ability to establish and maintain high performance standards onboard.

Is previous experience required?

No previous experience is required to complete this course.

How will the course benefit me?

By being able to identify differences between the actual situation and the desired situation. This course allows you to showcase to your employers that you are being proactive and in line with the maritime industry's modern-day demands.

How will the course benefit my company?

Employers are now incorporating seafarer’s soft skills into their crewing decisions. The soft, ‘non-technical skills’ are increasingly important on board due to the rapidly changing workforce and automation of technical tasks. Additionally, maritime accident investigations indicate that a lack of soft skills and human error is the most common reason behind accidents at sea.

What standards are referenced in the course?

This course does not refer to specific legislation or standards.

Is there an assessment? 

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 70%.

Failing organizations are usually over-managed and under-led.

-Warren G. Bennis 

Leaders, who spend more time managing their employees than leading them are less likely to achieve the top performance they seek because they focus on controlling employees and their tasks to accomplish a goal.

• Define leadership and management 

• Identify the hallmarks of action-based leadership 

• Differentiate between supervisory and leadership tasks 

• Describe an effective team leader

Who is the course for?

Marine Engineers, Marine Electricians and engineering and electrical ratings.

Is previous experience required?

No previous experience is required to complete this course.

How will the course benefit me?

By providing you with an introduction to governors and digital governor systems.

How will the course benefit my company?

By providing personnel with an introduction to governors and digital governor systems.

What standards are referenced in the course?

This course does not refer to specific legislation or standards.

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 70%.

Who is the course for?

Officers who are looking to supplement or refresh their radar and ARPA courses and any other person who requires knowledge of the general features of radar.

Is previous experience required?

No previous experience is required to complete this course.

How will the course benefit me?

By providing you with an awareness of how radar interacts with other systems onboard, enabling you to utilise all available means for safe navigation.

How will the course benefit my company?

By providing personnel with an awareness of how radar interacts with other systems on board, enabling them to utilise all available means for safe navigation.

What standards are referenced in the course?

The International Convention for the Safety of Lives at Sea (SOLAS)

The International Convention for the Prevention of Pollution from Ships (MARPOL)

IEC Standards 62287-1

IEC Standards 62287-2

IMO Radar Performance Standards (IMO (2004) Res. MSC.192(79)

The International Convention on the Regulations for Preventing Collisions at Sea (COLREGS)

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 70%.

You’ve leveraged your education, professional experience, hard work, and business abilities to get to this point in your career. Now you’re responsible for leading a team in achieving your firm’s target goals and objectives. Did you know that there’s another skill that will be critical to your continued success and advancement? It’s called Emotional Intelligence (EQ), and it’s a big business topic these days.

• State the emotional intelligence model 

• List the benefits of emotional intelligence

Stress is our body's way of responding to physical, emotional, or mental demands. Although typically associated with negative circumstances, stress can be caused by both good and bad experiences. Our bodies react to stress by releasing chemicals into the blood to give us energy and strength to handle the situation. This evolutionary reaction can be a good thing when stress is caused by real physical danger; however, this survival response can wreak havoc if it builds up without a proper outlet. This interactive online course discusses signs and symptoms of stress, and explains the physical and emotional effects of built up stress, such as pain and anxiety. The course also describes stress management techniques, treatment options, and lifestyle changes to help alleviate stress.

Who is the course for?

Operator personnel who are responsible for assessing and verifying the SIGTTO competency standards and Officers serving on LNG or LPG carriers who are being assessed.

Is previous experience required?

No previous experience is required to complete this course.  

How will the course benefit me?

This course will provide learners with an introduction to SIGTTO and an overview of the competency and experience matrices, as well as how to apply them.

How will the course benefit my company?

This course acts as an introduction to the assessment for operators that allows them to examine personnel compliance and will ensure that those employed by the operators have the relevant knowledge and experience to perform safely in their role.

What standards are referenced in the course?

The Society of International Gas Tanker and Terminal Operations (SIGTTO) 

International Association of Classification Societies (IASCS)

Is there an assessment? 

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 70%.

In this lesson, we will study the first two steps of Goleman’s four components of emotional intelligence, self-awareness, and self-management. As per Goleman, self-awareness is the building block of all other competencies. Without recognizing what you are feeling, you cannot proceed to other competencies. It helps you to handle your emotions in order to avoid its interference in work and use these emotions to facilitate and recover from emotional distress. Self-management flows from self-awareness. It helps to understand situations from others’ perspective and to cultivate relationships.

• Manage yourself through self-awareness 

• Establish self-control through self-management

In this lesson, we will study social awareness and relationship management that fall under the heading of “Social Competence” in Bradberry and Greaves’ model of emotional intelligence. Social awareness is the ability to use empathy and active listening to understand others better. Leaders with strong social awareness are not only able to read their own emotions precisely but are also able to interpret others emotions accurately. Relationship management is using all of your EQ skills to establish solid relationships and manage your interactions with others.

• Define social awareness  

• Build relationships with employees to enhance business outcomes

Who is this course for?
All managers.

Is previous experience required?
You do not need prior knowledge or experience to complete this course and it is assumed that you are competent in your designated role

How will this course benefit me?
This course aims to provide managers with a guide on how to safely return their teams to the workplace

How will this course benefit my company?
By ensuring you have a guide on how to safely return their teams to the workplace

What standards are referred to in this course?
N/A

Is there an assessment?
Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 80%.

As with many business practices, hiring techniques have been affected dramatically by the Internet. “Surprise” interview questions are now available on hiring websites, such as Glassdoor.com and Indeed.com. Candidates can practice their responses via video coaching until they are tweaked to perfection. And in the current job environment, the competition for great employees is strong. You have to move quickly and analyze swiftly to capture the best candidates for your organization.       

This video discusses some pre-interview, interview, and post-interview guidelines that will help you design and develop a winning hiring process. We begin with what to do before you’ve even met your ideal candidate and progress all the way to planning for their successful post-hire on-boarding and retention. 

• List the pre-interview tasks   

• Prepare for the interview  

• Identify the post-interview tasks

The impact of social media has dramatically changed the recruiting strategies. Evaluating and screening candidates for job openings also significantly changed. Today’s organizational hiring processes consist of software programs, technology, and behavioral science. Once applicants have responded to your company’s recruiting efforts via LinkedIn, corporate website, or other social platforms, what are the most efficient and cost-effective ways that hiring managers can decide to pursue suitable candidates? The answer lies in a variety of methods from old-fashioned reference checking, software programs that manage hiring efforts, pre-employment assessments, and so on. Let’s look at some of the ways you can use these tools to streamline your efforts and quickly identify the most qualified candidates for your organization.

• Review and shortlist candidates resume and use software applications to screen them   

• Identify the need to check for reference and social media presence of candidates    

• Conduct remote interviews for the first round of scanning   

• Use assessments to gauge the candidates

Your talent is your most important resource. Deploying it to implement different methods of coaching will not only help you to strengthen your team’s abilities, but also your own leadership skills. No matter where you are, no matter how many people you put together on a team, you will always experience the same phenomenon. Some team members will perform above expectations while others will perform at an average or standard level, and some will perform at substandard levels. Coaching is a performance process with lots of actions and steps. Let’s take a look at some of the ways to coach your team and how you can make the most of these opportunities.

• Identify how to coach the low performing employees 

• Implement the techniques to coach the average performing employees 

• Coach the high performing employees 

• Meet the challenges of coaching remote employees

Very few leaders are born with the qualities required to inspire and lead others. Most leaders are built—through personal effort, lots of introspection, and assistance from mentors and other leaders. In this course, you’ll learn the six characteristics that set effective leaders apart. You’ll discover the differences between managing and leading, and when to do each. And you’ll find out how to create a plan that will help you move from simply managing results to setting vision and leading others.

• Differentiate between managing and leading  

• Create leadership development action plan

It is a law of nature, if you work with people, you’re going to have conflict. When people with different viewpoints, backgrounds, personalities, work ethics, and industry experience come together, discord and differences of opinion are inevitable. Wise leaders accept that conflict is a part of work, they anticipate it, and they have a plan to address it. Effective conflict resolution takes practice. You may want to ask an experienced colleague, your HR department, or your manager for suggestions on dealing with this issue. Just realize that while you can’t avoid conflict entirely, you can establish an environment and a process that minimize the damage conflict can cause. 

If managed well, conflict can lead to innovation, stronger teams, and greater personal development—for you and your employees. 

• Become aware of workplace conflicts 

• Set a protocol to handle conflicts

Presentation 

This training course provides a general introduction to dynamic positioning systems, which are computer-controlled systems that automatically maintain the vessel's position and heading by using their propellers and thrusters. 

Objectives 

On completion of the training, students will be able to: 

Get familiar with dynamic positioning systems. 

Know the main components of dynamic positioning systems, equipment used and installation. 

Know the Class requirements in terms of surveys and tests of dynamic positioning systems 

Program 

History 

Characteristics and scope of DP systems 

Applications 

Equipment class 

Classification notations 

System configuration: power system, thruster system, control system, position reference systems, computer system, display system 

Redundancy 

o Redundant systems 

o System failures 

o Redundancy concept 

o Terms 

o Single fault tolerance 

o FMEA 

Design environment 

Essential non-DP systems 

Performance analysis 

Operational requirements 

System components 

o Power system 

o Thruster system 

o DP control system 

o Position reference system: acoustical, taut-wire and other reference systems 

Scope of DP surveys 

o Inspections at works 

o Surveys during construction, tests and trials 

o Surveys during operation: Annual and Renewal surveys, operational test, Occasional surveys

Certificate 

On completion of the training program, the student will be awarded the following qualifications:

Certificate of Introduction to DP System awarded by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Introduction to DP System, issued by Bureau Veritas Solutions Marine & Offshore, is obtained after completing the course and passing the qualification examination.

Accountability is an individual’s acceptance of responsibility for the outcome of a job, project, or program. There are five steps that you can use to engineer accountability into both, your work processes and your employees to achieve performance goals.

• Define accountability 

• Describe the five steps to accountability 

• Apply the five steps of accountability

In today’s competitive world, businesses move faster and faster to stay ahead of the competition, develop new offerings, and keep up with client demands, employees need constant feedback, support, and direction in order to achieve those objectives. The era of the annual performance review is long gone, with managers now meeting with team members frequently to set goals, coach, provide training, and review performance. Performance dashboards that automate company-wide goals, metrics, customer feedback, and other performance-related data keep leaders and team members aware of their progress. Instead of looking backward, the new model for managing and motivating employee performance is fast-paced and feedback focused.

• State the best practices to improve the performance management process 

• Explain the review model

Time is more valuable than money. You can get more money, but you cannot get more time.

-JimRohn, an American entrepreneur, author, and motivational speaker 

Meetings are necessary, but they become intolerable when they drag on and on, start late, or the discussion goes off the track. It’s annoying when you feel that your time has been hijacked—especially when other projects and responsibilities are in the pipeline. Poor time management is often the cause of this distress. Meetings would be more productive—and less irritating—if all activities started on time, ended on time, and stayed on the topic. As a leader, it is your responsibility to ensure that meetings are of benefit to the participants and satisfy the meeting objectives. Running a successful meeting can be boiled down to three things: be purposeful, be engaged, and be respectful of the attendees’ time.

• Explain the importance of adhering to meeting time 

• Interpret the impact of delaying a meeting 

• Respect others’ time

It has become increasingly clear that social media is not just a fad. It is instead, not only a massive change in the way we socialize with others in a personal setting, but also the biggest shift in how we conduct business since the arrival of the Internet. Social media is quickly altering every aspect of corporate operations, such as hiring practices, training, marketing, and even risk management.   The purpose of this course is to introduce you to social media, explore how we use social media personally vs. social media use in a business setting, how its use continues to evolve in the workplace, the benefits of social media, and of course the risks it can present to you personally and to companies.

Many managers are promoted to leadership positions by virtue of their technical skills or subject-matter knowledge. Their proficiency and expertise set them apart from other candidates. These abilities are important, but they are just one aspect of being an effective leader. Leadership expert, Stephen Covey, says that due to the speed and constant change that define our world today, leaders need to be able to face new and different problems as they arise, make strategic decisions quickly, and guide their organizations with competence and character. He has identified four roles a leader must master in order to succeed in this ever-changing environment.

• Inspire trust among your team members

• Create a vision for your team

• Execute strategy to reach your goals

• Recognize your coaching potential

Learning how to manage conflict successfully is a critical business skill that’s worth the time and effort to practice. Daniel Goleman’s Emotional Intelligence and Mark Gouston’s Just Listen are two resources among many that can help you strengthen your conflict management aptitude. Relationships can be messy, but with the right skills, attitude, and mindset, you will be able to address issues calmly, ensure that your customer feels heard and valued, and arrive at a solution that satisfies you both.

• Use the right tools to find a resolution of conflict

• Demonstrate the right attitude and behavior required for conflict resolution

• Determine the right solution to solve the problem

"As a leader of a small or big team, you all are responsible for the budget allocated to your projects, which in turn is nothing but finance. Thus, knowingly or unknowingly you are involved in financial management too. You must evaluate the investment decisions, such as return on investment analysis after you deliver the product or service that you are responsible for. As a nonfinancial manager, you cannot avoid financial information, profitability statements, rates of return, budgets, variances, asset management, and project analysis.        

In this lesson, you will get an overview of financial management, roles within the financial department, and the four financial objectives of any organization.

• Overview financial management     

• Identify roles within the finance department      

• List the four financial objectives

We know how important it is for us all to do what we can to ensure an effective transition for ourselves and our teams back to work. The landscape of the workplace has and will inevitably continue to change and today’s ‘new normal’ may not be tomorrow!

Provided in association with Astutis, approved centre 1857.

IOSH Working Safely is an essential short course for employees of organisations in any industry sector who need a grounding in health and safety. 

Provides an awareness of general workplace hazards and focuses on why health and safety is important to the well-being of the individual worker and those around them.

On completion of the course, learners will be able to:

• Why staff must work safely

• Staff's responsibility towards health, safety and wellbeing

• The difference between hazards and risks

• Hazard and risk identification, impact and how to control them

• The importance of safety performance within the workplace and how to improve it

• How industry affects the environment

There is no “one-size-fits-all” leadership style or approach for today’s managers. Each day brings new situations and challenges to be navigated. Depending upon the circumstances, effective leaders modify how they lead others and how they manage outcomes. They build collaborative partnerships with their team members. They develop and apply multiple leadership styles. As they know that change is inevitable, they plan for the future—for themselves and their team members. Let’s take a look at the skills situational leaders need to succeed.

• Identify the core situational leadership skills

• Evaluate your leadership approaches

• Create individual development plans

Good leaders are predominantly facilitators, these leaders teach their people how to work effectively and solve problems. The result is more empowered and capable teams. Directing is said to be a process in which the managers instruct, guide, and oversee the performance of the employees to achieve predetermined goals. 

• Differentiate between a leader and a director 

• Define an enabler 

• Describe how a good leader facilitates an employee's problem solving ability

"You build a great network by first offering your services to others, and by so doing, winning their interest. This is the foundation of building trust and creating a platform for them to invest in you in a reciprocal manner, such that it becomes a win-win situation.

-Oscar Bimpong 

Organizations deal with both major and minor conflicts day-in and day-out. The important thing is one cannot ignore these conflicts as they can have a far-reaching negative effect on the teams involved. This may inevitably affect their day-to-day work and eventually the performance of the company. This course helps you reach consensus amongst employees by resolving workforce conflicts. It introduces strategies to create a win-win situation for all the stakeholders. It is important to gauge how the stakeholders feel before and after settling the conflict. You will learn about the four win-win conflict solution techniques that will help you maintain harmony in the work place.

• Communicate effectively to handle a conflict 

• Establish boundaries to reduce workplace conflicts 

• Use emotional intelligence to achieve better team performance 

• Institute behavioral consequences for uncooperative employees

Presentation 

This training course aims at providing a general description of the different types of lifting appliances that may be found on board ships and offshore units, their main characteristics and operating principles. It provides an introduction to the applicable rules and regulations related to lifting appliances. 

Objectives

On completion of the training, students will be able to: 

Get familiar with the various types of lifting appliances installed on board ships and offshore units. 

Know the regulations, which are relevant for inspection and certification of cargo gear, including international regulations and BV Rules. 

Understand the particularities of lifting appliances and the relevant requirements for the survey of materials and equipment.

Understand the scope of intervention for Cargo Gear in various stages – design, manufacturing and operation, including an overview of control and safety design requirements.

Program

Types of lifting appliances

Definitions

Derrick systems

Cranes

Typical crane types

Applicable Rules and Regulations

International Regulations and National Requirements

Bureau Veritas Rules, additional class notations and recognized standards

Bureau Veritas services

Cargo Gear Register Book

Design, Inspection, testing and surveys at works

Design acceptance criteria

Documents to be submitted

Inspection and testing

Steel wire ropes and fibre ropes

Loose gear

Winches

Survey of fitting on board

Overall tests prior to putting into service: Mandatory tests, overload test, testing at

Manufacturer’s test bench, inspections after testing

Marking

In-service surveys

Periodicity, scope and documentation

Guidelines for a thorough annual examination

Items to be tested: slew bearing, loose gear examination, ropes, hydraulic system

Control and safety devices

Thickness measurements, wear limits and criteria for replacement

Certificate

On completion of the training program, the student will be awarded: 

A Certificate of Cargo Gear and Lifting Appliances, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Cargo Gear and Lifting Appliances is obtained after completion of the course and passing the online test. 

Presentation

This training course provides a general overview of the MARPOL requirements to prevent air pollution from ships and offshore units.

Objectives

On completion of the training, students will be able to:

Know the international regulations related to the prevention of air pollution from ships and offshore units.

Understand the requirements for the control of emissions of substances from ships and offshore units.

Get familiar with the requirements concerning shipboard incineration and fuel oil quality.

Understand the concept of energy efficiency and related MARPOL requirements.

Know the various surveys required and the different certificates and documents to be available on board.

Program

Application

International regulations: ozone-depleting substances (ODS), nitrogen oxides (NOx)

Control of emissions

o Ozone-depleting substances (ODS)

o Nitrogen oxides (NOx)

o Sulphur oxides (SOx) and particulate matter

o Volatile organic compounds (VOC)

Shipboard incineration

Fuel oil quality

Bunker delivery notes

Energy efficiency design index (EEDI)

Ship energy efficiency management plan (SEEMP)

Survey and certification

Certificate

On completion of the training program, the student will be awarded:

A Certificate of MARPOL Air Pollution, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of MARPOL Air Pollution is obtained after completion of the course and passing the online test.

A business is a living organism that depends on the strategic coordination of systems, activities, and information to build customer-satisfying products and services and ensure profitability and future growth. A company’s success is determined by the ability of each core function to effectively perform its specific purposes and responsibilities and, at the same time, proactively cooperate and communicate with the other departments. It is this combination of business-unit excellence and cross-functional collaboration that acts as a key to organizational success.

• Review talent recruitment and development    

• Review finance and information technology   

• Assess operations and strategic management

"Today’s business environment is global, generationally diverse, collaborative, cross-functional, and constantly changing. Leaders who believe that they can achieve organizational goals using just one leadership style will not succeed. The most effective leaders learn how to flexibly adapt multiple leadership styles to guide their employees, achieve their goals, and build strong teams.

A popular management theory called Situational Leadership, first developed in 1969 by Dr. Paul Hersey and Kenneth Blanchard, remains especially relevant in today’s business environment. This theory is based on the premise that because organizations are not made up of workers who are equally skilled and motivated, leaders should manage team members according to their individual abilities and developmental readiness. We’ll review their method, and then suggest some ways you can use it to manage today’s business challenges."

• Name the four leadership styles

• List the four maturity levels

• Apply the situational leadership model

Today’s marketplace is fast-paced and ultra-competitive. Operations departments should be the same. They can’t afford to be wasteful, slow, or out of touch with their customers’ needs if they hope to compete and thrive. In order to achieve and maintain a competitive edge in the global economy and maximize corporate profits, successful operations management systems need to be engineered to quickly respond to customer’s requests, promptly adapt to new processes and product requirements, and rapidly embrace new technologies. No wonder Forbes magazine reports that 75% of CEOs come from an operations background. Having a comprehensive understanding of how an organization works is a leadership advantage. 

• Define operations management 

• Make operational decisions 

• Improve operations continuously

Constructive feedback has the ability to help your employees do their jobs better. It helps strengthen your team and improve the overall performance. Many managers are unable to give constructive feedback; hence, they do not get the expected results and sometimes have an adverse effect on their relationship with their employees. To avoid this, many managers are reluctant to provide feedback.  

Constructive feedback is an opportunity to coach your team members on how to grow into more productive and independent contributors. When giving and receiving positive and negative feedback becomes a routine part of everyone’s workday, you and your team will be on your way to personal and organizational success.

• Follow the rules of providing feedback 

• Implement effective methods to share feedback

Why do we often say that it is important to effectively network and build strong business partnerships? It is because your success as a businessperson will be greatly affected by the professional relationships you cultivate. Whether leading employees, working on a cross-functional team, or meeting with colleagues at an industry conference, your ability to successfully network and build productive and authentic business relationships is important. Strong business relationships drive productivity and business success. Smart leaders spend time developing their interpersonal skills in order to build solid bonds with their employees, work productively and positively with peers and superiors, and generate business relationships that can contribute to personal and organizational success.

• Describe interpersonal skills    

• Identify ways to build business partnerships    

• Enlist key strategies to successful networking

Who is the course for?

Maritime personnel preparing for an SRC/VHF exam.

Is previous experience required?

No previous experience is required to complete this exam.

How will the course benefit me?

By learning the whole SRC/VHF curriculum in a simple and easy to understand way.

How will the course benefit my company?

By ensuring optimal preparation of candidates prior of taking the SRC/VHF exam.

What standards are referenced in the course?

ITU Radio Regulations

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 70%.

A project is a sequence of tasks completed in a specific order with the goal of achieving a certain outcome. Projects are overseen by managers but are executed by project teams according to detailed plans, budgets, and timelines. The investment of an organization’s time, labor, materials, equipment, and capital require that each detail be monitored and managed carefully to ensure that the scope of the project doesn’t spiral out of control and that the project’s profitability is maximized rather than jeopardized. Effective project managers demonstrate well-developed technical and interpersonal skills, attention-to-detail, business acumen, and exceptional follow-through.

• Explain the four components of project management  

• State the project management lifecycle

Who is this course for?

All personnel involved in operations requiring a permit to work.

Is previous experience required?

No previous experience is required to complete this course.

How will this course benefit me?

This course aims to provide personnel with an overview of the requirements and operation of a typical Permit to Work (PTW) system.

How will this course benefit my company?

By ensuring you have an overview of best practice in relation to the requirements and operation of a typical permit to work system.

What standards are referred to in this course?

This course does not refer to specific legislation or standards but is written according to industry best practice

Is there an assessment?

Yes

Conflict management is a major hurdle in any organizational growth and has to be resolved on priority to reduce the negative effect it may cause. The role of the facilitator is complex. A leader’s job is to guide conflicting individuals through a process without using their influence to determine the outcome of the negotiations. They must model calmness, respect, and open-mindedness in situations that can be emotionally charged. They must encourage full participation of all group members from defining the cause of the conflict to agreeing on a resolution.      

In task-based situations, facilitators need to push team members strongly but respectfully question, challenge, and argue decisions, suggestions, and processes recommended by other team members.      

Leaders who know how to anticipate conflict and address it proactively with the right tools, techniques, and a well-managed process create healthy work environments that use differences to grow and move forward positively. In this course, you will explore the various tools available to the facilitator to manage conflicts.

• Identify the basics of facilitation   

• Apply the three-step mediation process     

• Decide when to encourage opposing dialogue

Your day-to-day ability to genuinely connect and work well with others is the key to long-term career success. Especially in today’s work environment, where cross-unit, cross-functional, and even cross-organizational teams abound, those with strong interpersonal skills have a decided advantage. And you don’t have to be the stereotypical extroverted salesperson to possess these kinds of skills. Anyone can learn and practice how to interact with others in positive and productive ways. Whether you are collaborating with colleagues, attending a conference of industry peers, or chatting with a team member one-on-one, well-developed people skills give you the opportunity to build stronger relationships, foster goodwill, and cultivate influence with others.

• Manage business relationships   

• Work collaboratively with your team    

• Manage disagreement with colleagues

Presentation 

This training course provides general information about welding of aluminium structures. It contains an introduction to aluminium properties and describe the main issues regarding weldability of aluminium and its alloys. 

Objectives 

On completion of the training, students will be able to: 

Know the properties of aluminium and its alloys comparing to steel 

Understand the issues regarding weldability of aluminium alloys 

Recognize the main problems that can arise during design and production of aluminium ship’s structures 

Know the suitable welding processes for joining of aluminium ship hull 

Understand the application of bimetallic joints. 

Program 

Properties of aluminium alloys 

o Specific properties 

o Heat treatable and non-heat treatable aluminium alloys 

o Marine aluminium alloys 

o Designation of aluminium alloys 

Weldability of aluminium 

o Characteristics of aluminium referring to welding 

o Main issues: gas porosity, oxide inclusions and lack of fusion, hot cracking, reduced 

strength in the weld and heat affected zone, distortion 

o Choice of filler material 

Welding processes for aluminium 

o MIG aluminium welding 

o TIG aluminium welding 

o Typical defects in aluminium welding 

Joining of steel and aluminium in shipbuilding 

o Bimetallic strip for transition joints 

Preparation and design of welds 

o Guidelines for aluminium joint design 

o Examples of joints 

o Application of backing 

o Defects caused by poor preparation 

o Recommendations for aluminium welding

Certificate 

On completion of the training program, the student will be awarded the following qualifications:

Certificate of Aluminium Welding awarded by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Aluminium Welding, issued by Bureau Veritas Solutions Marine & Offshore, is obtained after completing the course and passing the qualification examination. 

Provided in association with Astutis, NEBOSH Learning Partner 807.

The NEBOSH International General Certificate in Occupational Health and Safety (IG) is one of the leading health and safety qualifications recognized globally.  It helps develop your understanding of general workplace issues and how they can be applied in different sectors around the world.

The new NEBOSH International Certificate focuses on the role of a real-life health and safety professional. It looks at the real, everyday risks that people encounter and how to manage them to help protect people and profits. 

You'll develop the essential risk management skills to create a safe and healthy workplace. And, you’ll have the foundation knowledge to make recommendations to your employer to help them improve health and safety management.

Upon completion of this course, learners will be able to:

• Justify health and safety improvements using moral, financial and legal arguments

• Advise on the main duties for health and safety in the workplace and help their organisation manage contractors

• Work within a health and safety management system, recognising what effective policy, organisational responsibilities and arrangements should look like

• Positively influence health and safety culture and behaviour to improve performance in their organisation

• Do a general risk assessment in their own workplace – profiling and prioritising risks, inspecting the workplace, recognising a range of common hazards, evaluating risks (taking account of current controls), recommending further control measures, planning actions

• Recognise workplace changes that have significant health and safety impacts and effective ways to minimise those impacts

• Develop basic safe systems of work (including taking account of typical emergencies) and knowing when to use permit-to-work systems for special risks

• Take part in incident investigations

• Help their employer to check their management system effectiveness – through monitoring, audits and reviews

Presentation

This training course provides general information about cybersecurity in the Maritime Industry. It describes the main cybersecurity issues regarding the use of computer-based equipment in the professional environment and proposes ways to protect oneself from hackers.

Objectives

On completion of the training, students will be able to:

Understand that we are living in a digital ultra-connected world;

Know about main cyberattacks and ways to keep protected from them;

Enforce main cybersecurity rules on ships;

Understand Internet best practices and implement them;

Be cautious when using social networks.

Program

Digital revolution

o Digitalization transforms the world, your environment, your work on ships

o You are connected = you are vulnerable

o Internet is NOT a lawless zone

Cyberattacks on board and on a daily basis

o What is ransomware, and how to react to it

o How to use antivirus

o How to care about and protect data

o Why updates are necessary

o Why be cautious with unknown Wi-Fi networks

E-mail (professional and personal) best practices

o How to recognize corrupted e-mails from legit ones

o Think before you click

o How to react to the detection of a suspicious e-mail

Passwords

o How to protect them, how to generate them

Social networks

o Have you become a “like” addict

o Protect your e-reputation

o Protect your Company e-reputation

Your digital environment on board

o Your ship is like a connected factory

o How to react in case of a potential cybersecurity breach/incident

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Cybersecurity Awareness in Maritime Environment, issued by Bureau Veritas

Solutions Marine & Offshore.

The Certificate of Cybersecurity Awareness in Maritime Environment is obtained after completing the course and passing the online test.

Research shows that 1 in 4 people will suffer from a mental health condition at some point in their lives, and 1 in 6 will experience mental health problems in the workplace. In fact, work pressures are commonly cited as being the number one contributor to stress. Mental health problems are often covered up through fear of discrimination, and a culture of fear and silence can make things very much worse - and be extremely costly for employers. Awareness of First Aid for Mental Health: Level 1 is a 100% online training course designed to raise awareness of mental health issues and help the learner to spot symptoms in themselves or others.

Early intervention can make a huge difference, and this course helps the learner to understand the different types of problems that exist, what the symptoms may be, and what the best steps are to begin helping the individual onto the road of healing. This level 1 qualification is targeted to people in an organisation who may not have a supervisory position, however they will still have a duty of care both towards themselves and towards their work colleagues. The course outlines how to spot the signs and symptoms of mental ill health and how to provide help on a first aid basis. Learners will not diagnose or treat mental health conditions because these can only be performed by professionals, but it will teach people to assist others by listening, reassuring, and responding.

Course Goal: This course aims to provide an overview of management of change. The course focuses on the steps of the management of change process, the roles and responsibilities of personnel, and the risks involved in change management and their associated control measures.

Learning Objectives:

LO1 Explain why the effective management of change is an essential part of operations in the Oil and Gas Industry

LO2 Define ‘change’

LO3 Describe the key stages in the management of change process 

LO4 Identify the key roles and responsibilities involved in effective management of change 

LO5 Identify the risks associated with management of change

LO6 Explain how the risks associated with management of change can be managed

Presentation

This training course composed of 2 modules provides an overview of the requirements of the Ballast Water Management International Convention and the technical aspects related to the ballast water treatment equipment.

Objectives

On completion of the training, students will be able to:

Understand the background of the Ballast Water Management Convention, its structure and the most important regulations

Know the difference between the ballast water exchange and the performance standards

Understand the role of all stakeholders and actors

Be familiar with the approval, inspections, commissioning and tests of Ballast Water

Management systems

Understand the survey and certification requirements

Be familiar with the different technologies used and the installation requirements

Program

Module 1 – BWM Regulatory Aspects

Background

The Ballast Water Management Convention

Duties of the main stakeholders 

Ballast Water Management Standards

USCG Position 

Module 2 – BWM Technical Aspects

BWM Surveys

International Ballast Water Management Certificate

BWM System Approval

Sampling

Ballast water treatment systems technologies

Ballast water treatment systems installation

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Ballast Water Management, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Ballast Water Management is obtained after completion of the course and passing the online test.