Course catalogue

Presentation

This training course is based on the Convention on the International Regulations for Preventing Collisions at Sea - 1972, (COLREG 72), which aims at determining the signalling system requirements for safe navigation.

Objectives

On completion of the training, students will be able to: Get familiar with steering and sailing rules. Understand the meaning and the positioning of navigation lights. Know the requirements of the Convention concerning lights, shapes and sound signals.

Program

Application and responsibilities

Definitions

Steering and sailing rules

o Conduct of the vessel in any conditions of visibility

o Conduct of the vessel in sight of one another

o Conduct of the vessel in restricted visibility

Lights and shapes

o Technical specification of lights

o Technical specification of shapes

o Definitions

o Visibility of lights

o Applicability: power-driven vessels, towing and pushing, sailing vessels, fishing vessels, vessels not under command, vessels restricted in their ability to manoeuvre, vessels constrained by their draught, anchored vessels and vessels aground

Sound and light signals

o Whistle

o Bell

o Gong

o Vessel equipment for sound signals

o Manoeuvring and warning signals

o Sound signals in restricted visibility

Certificate

On completion of the training program, the student will be awarded the following qualifications:

Certificate of COLREG awarded by Bureau Veritas Solutions Marine & Offshore.

The Certificate of COLREG, issued by Bureau Veritas Solutions Marine & Offshore, is obtained after completing the course and passing the qualification examination.

Strict regulations and procedures exist for the safe and efficient operation of ships - and UK regulations and procedures may differ from those you may be familiar with in other flag vessels. 

This online course will help to comply with UK requirements by focusing on the guidelines set out in 'A Master's Guide to the UK Flag', released by the UK DfT Maritime and Coastguard Agency.  

This course aims to allow the learner to train themselves in vital regulation and procedures in the most efficient way possible - by studying each of the 14 subjects in this course, with learning consolidated via confirmation and assessment questions.

We know how important it is for us all to do what we can to ensure an effective transition for ourselves and our teams back to work. The landscape of the workplace has and will inevitably continue to change and today’s ‘new normal’ may not be tomorrow!

Mentoring is a process that follows coaching. Coaching makes a person equipped with the skills required for a job whereas mentoring is on-the-job process. It helps a person practice the skills learned, enhance the skills, and learn new skills to be future ready. Hence, coaching is a short-term relationship whereas mentoring is a long-term. Coaching is always task oriented whereas mentoring is relationship oriented. It is all about reaching a stage where the mentor can easily share the real issues influencing the trainee. On the other hand, coaching can be implemented immediately on any particular topic. This course will help you acknowledge the difference between coaching and mentoring and make you learn when to use them.

• List the differences between coaching and mentoring 

• Identify the requirements that are suitable for coaching and mentoring

"“Communication works for those who work at it.” 

-John Powell  

Upward communication flows from the lower level to the upper level of a hierarchy. For example, employees communicating with their immediate manager, the immediate manager communicating with their reporting manager, and so on up to the board of directors or owner of the company. This form of communication helps employees express their requirements, ideas, or goals. Managing upward communication is an art to be acquired if you are looking for a long-term career in your organization and wish to get ample opportunities to learn and grow. This course will help you communicate upward effectively.

Establish your interest in the organization  

Look for opportunities to contribute and think big 

Be yourself and do not encourage or be involved in manipulation 

Take ownership of your mistakes and avoid politics

You want to develop a team that feels comfortable approaching you with new ideas, suggestions for improvements, and even their personal challenges. You want your clients to know that you are genuinely interested in hearing their concerns and ideas. And you want your superiors and peers to see you as someone who encourages innovation and open communication in your department. Working to improve your active listening will take patience and practice. But if you learn how to put this powerful communication skill to work for you, you’ll discover that the benefits are well worth the effort.

• Define active listening

• Confirm your understanding of the meeting

• Pay attention to body language

Leaders must focus on developing their ability to be more agile and strategic – within an environment of constant change. They should explore tools that can be leveraged to achieve the goal. Good agile leaders make sure that their teams identify the desired long-term goals, and then work backward from these to identify all the conditions that must be in place for the goals to occur.

• Define the theory of change and identify factors impacting the change

• Enlist 5 types of organizational change and successful ways to implement them

• Apply strategies which help in creating an organization that is always ready for change

If you want to unleash the power of your diverse team, you must also foster inclusivity. Your team members are more likely to contribute their unique perspectives and experiences when they feel welcomed and respected within the group. Inclusion is a team-wide endeavor, and you must be the leader. Helping team members find common ground and at the same time learning about and respecting each other’s differences is the key to creating an inclusive work environment that will leverage both talents and abilities of your diverse team.

• Identify the importance of managing diversity

• Enlist tips for building a strong team

• Explore the strategies of managing diversity

Your success as a leader isn’t dependent upon how much technical knowledge, business expertise, or years of industry experience you have. If you want to achieve goals consistently, build strong, collaborative teams, and establish solid relationships with colleagues, superiors, and clients, then you need Emotional Intelligence (EQ). Emotional Intelligence, also known as Emotional Quotient (EQ) is the ability to properly gauge your emotions as well as the emotions of others in all situations, use proper judgment and behave appropriately for the desired outcome. In other words, EQ is the ability to identify your emotions, and those of others, and use that knowledge to make the best decisions, regardless of the circumstances.

• Define EQ 

• Describe the four components of EQ 

• Use tips and techniques to develop your EQ

Making your hires successful requires a lot of work. There is a science to identify talent that matches the needs and culture of your organization. The process of interviewing candidates based on behavioral questions is a proven way of pinpointing the best-qualified applicants. In this course, we will review the whys and hows of using this popular interviewing practice so that you can make the most of its benefits.

• Determine what behavioral interview is   

• Enlist steps to prepare for the behavioral interview   

• Create questions using STAR model   

• Conduct behavioral interviews

One of the most important leadership roles is a mentor. You are responsible for teaching your employees how to achieve goals, make better decisions, solve problems, and advance their careers. Without formal training in this area, how do you coach or mentor these skills? This course will introduce you to employ a model, built on four simple techniques. By employing these techniques, you will strengthen your coaching skills and develop your team members’ potential.

• Help your team set the goal as per the GROW model 

• Provide assistance in gauging the available options 

• Get your team commit to specific actions to help them make progress

Your success as a businessperson will be greatly affected by the professional relationships you cultivate. Interpersonal skills are the cornerstone of developing these associations, so it is important to assess your abilities to communicate clearly and empathetically and to listen well. The most effective and satisfying relationships are based on a genuine and mutual desire to get to know and help others. When you focus on adding value to your business connections, you will build a network that is both personally satisfying and professionally beneficial.

• Identify foundational skills required to build a strong interpersonal relationship

• Develop methods of building business partnerships

• Enlist keys to networking

Conflict always creates uneasiness in the minds of employees and organizations. Conflict can involve sore emotions and impend relationships. Leaders experience the same emotional distress while handling a conflict situation. The most difficult situation a leader deals with is conflict management. It is observed that ill-managed conflict creates huge costs in the form of time expenditure, higher attrition, legal implications, etc. It also lowers productivity. When people are involved in conflict, they begin to recoil, stop sharing information, and take fewer risks. The result can be poor decision making. Low morale and strained working relationships can cause stress and drain employees’ energy to focus on being creative and productive. In this lesson, you will learn to deal with situational conflict.

• Identify the five stages of organizational conflict  

• Name the five styles of conflict management   

• Interpret when to use the different styles of conflict management

Statistics from the British Crime Survey show that the number of individuals classed as lone workers has been steadily growing, and that as many as 150 lone workers are attacked every single day in the UK. Employees working alone may be left in a situation where they are unable to alert someone for help in the case of an accident, confrontation, or sudden illness - so it’s important that these specific risks are identified early, and effectively controlled.

The course covers the main hazards, applicable legislation, risk assessment, risk reduction measures and key responsibilities of the individual.

Research shows that 1 in 4 people will suffer from a mental health condition at some point in their lives, and 1 in 6 will experience mental health problems in the workplace. In fact, work pressures are commonly cited as being the number one contributor to stress. Mental health problems are often covered up through fear of discrimination, and a culture of fear and silence can make things very much worse - and be extremely costly for employers. Awareness of First Aid for Mental Health: Level 1 is a 100% online training course designed to raise awareness of mental health issues and help the learner to spot symptoms in themselves or others.

Awareness of First Aid for Mental Health: Level 2 is a 100% online training course designed to raise awareness of mental health issues, help the learner to spot symptoms in themselves or others, and outline what steps are to be taken to help those in need and to improve the working environment. This level 2 qualification is targeted to supervisors or team leaders in an organisation who have responsibilities and duty of care over the general health and wellbeing of colleagues. The course outlines how to spot the signs and symptoms of mental ill health, how to provide help on a first aid basis, and when to escalate the level of care or even seek professional help. It also covers how to identify drug or alcohol abuse and what to do about it, and how to improve the working environment so that it is a place of inclusion and openness, rather than a source of fear and stress.

Presentation

This training course describes the various elements of the ship's structure, the loads acting on the structure and the required strength of the ship's structure to sustain such loads.

Objectives

On completion of the training, students will be able to:

Know the typical structural arrangements of different ship types. Understand stiffened panels as the fundamental structural units in ship structures and know the different framing systems used in ship construction

Know the different types of loads acting on the ship's structure and understand the static sea pressure and the wave induced dynamic sea pressure. Understand the concept of net loading on the ship's structure, shear forces and bending moments. Get familiar with fatigue loads

Understand the stresses on ship's structure including longitudinal stresses on hull girder, stresses on primary supporting structure and local stresses and the strength of the ships structure. Get familiar with fatigue strength and understand the corrosion and the net scantling approach.

Program

Module 1 – Elements of Ship Structure

Main ship types

Materials used in shipbuilding

Structural elements: Plating, profiles, stiffened panels, midship section, web frame

Framing systems: Longitudinal framing, mixed framing, transverse framing

Breakdown of ship structures: Double bottom, side shell, deck, bulkheads, engine room structure, peak tanks

Module 2 – Loads on Ship Structure

Classification of loads acting on ship structure

Static and dynamic loads

Sea pressure

Internal loads

Net load on structure

Bending moment and shear force

Alternate loading condition

Module 3 – Strength of Ship Structure

Ship structural strength

Stress classification

Spreading of loads through the ships structure

Hull girder strength

Strength of primary structure

Finite element modelling analysis

Strength of plates and stiffeners: Stress check, section modulus, buckling strength

Fatigue strength

Corrosion of ship's structure, consequences of general corrosion

Net scantling approach

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Ship's Structure Fundamentals, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Ship's Structure Fundamentals is obtained after completing the course and passing the online test.

Strict regulations and procedures exist for the safe and efficient operation of ships and yachts - and UK regulations and procedures may differ from those you may be familiar with in other flag vessels. This guide mainly deals with issues specific to yachts, such as operations and manning standards, and what to do about them.

This online course will help you to comply with UK requirements by focusing on the guidelines set out in 'A Master's Guide to the UK Flag (Large Yacht Edition 3)', released by the UK DfT Maritime and Coastguard Agency.  

This course aims to allow the learner to train themselves in vital regulation and procedures in the most efficient way possible - by studying each of the 14 subjects in this course, with learning consolidated via confirmation and assessment questions. 

Starting a new life as a student in a new and different city or country is very exciting, and while most students will have a perfectly safe and crime-free experience, it is a fact that one third of students will be a victim of crime of one sort or another during their time at college or university. The most common crimes are theft and robbery, followed by incidents involving violent physical or sexual assault. Statistics show that an estimated 20 per cent of student robberies/muggings occur in the first six weeks of the academic year, when students are distracted with settling in.  

By far the best defence is to always use common sense and awareness when in any situation, therefore this course aims to instill in the candidate an awareness that will keep them, their property, and the people around them, safe. The knowledge and preparation gained from this course can help a student to navigate their way confidently into their new life and dramatically reduce the probability of becoming a victim of crime.

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their efforts on acquiring new customers, but only 18% surveyed focus on retaining existing customers. Another survey revealed that companies who increase their customer retention rates by 5%, increase their profits by at least 25% and often more. 

These statistics make it clear that loyal customers help drive a company’s growth and profitability. The key to keeping your customers satisfied and loyal to your organization is excellent customer service.   

In this lesson, you will learn how to build relationships of trust and appreciation.

• Recognize the value of customer service 

• Serve external customers 

• Serve internal customers

Attacks against Non-Governmental Organisations (NGOs) in high-risk conflict zones have increased exponentially over the last two decades. NGOs increasingly work in the field, providing humanitarian relief and development assistance in countries around the world. As they carry out their work, they face many serious problems. Governments or rebel groups deny them access to those in need, corrupt officials or warlords demand payoffs, and local violence threatens the safety and even the lives of field personnel.

The global threat of kidnap and extortion is a cause of concern for governments, law enforcement agencies and communities around the world. Many international businesses adhere to the 'duty of care' principle by providing their employees who travel regularly on business with anti-kidnap awareness training such as our CPD Approved, online Anti-Kidnap Awareness Training (AKAT) Course. This assists in the risk mitigation of a kidnap-type event by providing the learner with an in-depth insight into the levels of awareness required to maintain a 'safe environment'.

The Anti-Kidnap Awareness Training eLearning Course is aimed at those persons who either work- or live-in environments where the threat of abduction is high or are potential targets of such acts. 

This course has been written by subject matter experts hailing from UK Elite Military Units, highly experienced at operating in high-risk environments for Private Security & Private Military Companies (PSC & PMC). 

Just about everyone knows that young people just love to travel. It is a means of expressing themselves, discovering who they are, and a fantastic means of exposing them to different cultures, societies, and ways of life. It is also common knowledge that there are, and always will be inherent risks that accompany young people whilst they are travelling away from the security of family and home. For example, in Australia, more than 38,000 people go missing each year. Whilst most of these are located within a short time period, there remain as many as 2,600 missing for more than 3 months.

The Online Travel Security Awareness for Students & Young People Overseas Course has been specifically written for young people travelling or working overseas during gap years, student exchange programmes, working with NGO's and Charities or simply backpacking around the world. 

The course covers most areas that need to be considered in order to assist in the mitigation of the risk of a security-related incident. The course also covers topics relevant to safety issues, including emergency response planning and measures. Learners should understand that this course cannot guarantee you a risk-free experience, but it will build on your current personal security knowledge and risk mitigation skills.

Worldwide incidents of Cyber Attack on shipping are rising dramatically every year, and vessel vulnerability to these attacks is also on the increase - as systems become more and more automated and connected. Whether carrying cargo, passengers or vehicles, ships are becoming more dependent on the use of digital and communications technologies throughout their operational lifespans. As shipping systems become more and more complex, so does their vulnerability to attacks from cyber criminals, who have demonstrated the ability to penetrate the systems used by the maritime industry, with potentially disastrous consequences to life, property, and the environment.

The ‘Cyber Security Awareness for Vessels' course examines the Cyber Security threats that exist, both generally and specifically within the maritime environment. The course examines the weaknesses that there may be in ship IT and OT systems, and how they may be exploited - and then goes on to look at the measures that can be taken to mitigate and defend against these types of threats.

Presentation

This training course provides a general overview of the SOLAS requirements concerning radio communications and the Global Maritime Distress and Safety System (GMDSS).

Objectives

On completion of the training, students will be able to:

Know the requirements concerning radio communication equipment on board ships and offshore units.

Understand the GMDSS functional requirements.

Understand the means required for GMDSS tests and drills on board.

Know the requirements for EPIRB, radio lifesaving appliances and sources of energy for radio communication equipment.

Program

Safety radio surveys and certification

GMDSS functional requirements

o Land and satellite communications

o Inmarsat

o Functional requirements while at sea

o Distress urgency and safety radio communications

o Sea areas

o Maintenance of radio installation

o Maintenance of satellite EPIRB

o Maritime safety information

GMDSS equipment

o Equipment to be provided on board

o Core installation

o Inmarsat EGC

o NAVTEX

o Satellite EPIRB and VHF EPIRB

o Search and Rescue Transponder (SART)

o Digital Selective Calling (DSC)

o Two-way VHF radio-telephone

Main, emergency and reserve sources of power

Automatic battery chargers

Uninterrupted power supply (UPS)

Certificate

On completion of the training program, the student will be awarded:

A Certificate of SOLAS Safety Radio, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of SOLAS Safety Radio is obtained after completion of the course and passing the online test.

The art and science of asking questions is the source of all knowledge.

 - Thomas Berger

Asking open-ended questions is a powerful tool to not only spark new ideas and discussions but also developing strategic thinking, collaboration and innovative business solutions. Leaders who demonstrate curiosity and active listening skills are ideally qualified for asking open-ended questions and helping their teams discover original answers to corporate challenges.

• Define an open-ended question 

• Identify the best practices in asking open-ended questions 

• Explain how to encourage and enable employees to use open-ended questions in business meetings 

• Recognize the advantages of open-ended questions

Teams are the backbone of contemporary business life. Executive teams, work teams, cross-functional teams, high-performance teams, and project teams serve a variety of purposes, but they all have the same goal: to solidify the organization’s competitive advantage in the marketplace. 

Cross-functional team leaders draw individuals from departments across the organization to address a particular problem. They might select development engineers, marketing professionals, sales people, legal experts, customer service managers, accountants, and HR executives to apply their various talents to accomplish the goal. The concept is powerful. But this mix of diverse skill sets, professional experience, and personalities also comes with challenges—and you need to manage the team carefully in order to maximize its potential for success.

• State the challenges of handling a diverse team 

• List the ways to manage these challenges 

• Apply the strategies to leverage the power of your team

The simplest definition of diversity is “a range or variety of different things”. In the context of D&I, diversity refers to “the traits and characteristics that make people unique” which include (but are not limited to) race, ethnicity, age, gender, socio-economic class, ability, sexual orientation, and nationality. The summation of these variables combine to create life experiences which shape how a person solves problems, creates, and assesses risk. These are examples of “diversity of thinking” which yields direct and indirect benefits that are foundational to the business case for investments in D&I initiatives.

An inclusive environment is one in which “all individuals are treated fairly and respectfully, feel welcome, have equal access to opportunities and resources, and can contribute fully to the organization’s success.”

• What are strategies to improve D&I initiatives?

• What is the business case for D&I?

• What are the gaps in the business case for D&I?

Leaders in a World Economic Forum study listed creativity as the third most important work skill they seek in employees. And as organizations face increasingly complex business issues, they are training their employees to be smart risk-takers and creative thinkers. They are hiring for these competencies, too. As you apply the recommendations provided in this course, your skills will increase, your employees will grow more confident and competent in their abilities, and together, you will create a powerful culture of innovation.

• Identify the need and ways to harness creative thinking    

• Identify ways to build a culture of creative thinking    

• Explore recommendations for developing your team’s creative thinking

The journey of a successful leader begins with both personal and professional development. Leaders stay on top of their industry and economy. They are future-focused, positive, and strong communicators. Leaders spend time in self-reflection and education, learning how to maximize their strengths and improve their weaknesses. They study best practices for working with others and know how to get the most out of their employees. They combine these knowledges to guide their organization. Leaders pursue goals persistently. They are open-minded and flexible in their approaches, encourage team members to embrace innovative thinking, and cultivate an environment of positive work culture. They develop team members through coaching, delegating, and mentoring. They also model and inculcate behaviors they want their employees to have, such as integrity, strong communication skills, innovation, emotional intelligence, strategic decision-making, confidence, and vision. Above all, a successful leader provides clarity of purpose, direction, and support, so that everyone succeeds as they work to achieve common goals.

• Demonstrate excellence in business strategy

• Apply essential personality characteristics

• Build critical people skills required to achieve goals

When you make developing customer rapport a priority, you will experience many benefits. From the very first interaction, there are things you can do to begin earning customer trust and loyalty. Be friendly and genuine as you communicate. Always be honest and work hard to solidify your reputation as a trustworthy professional. As your relationships grow, find ways to help your customers outside of your role as their sales consultant. These opportunities to assist them in their successes will cement your rapport even more. And don’t forget that relationships with your colleagues and co-workers need as much attention and care as your customer connections. It takes hard work and teamwork to be successful. Taking the time to build rapport with both your customers and colleagues is the key that unlocks this reality.

• Identify Ways of Establishing Customer Rapport

• Identify Ways of Sustaining Customer Rapport

• List the Benefits of Building Customer Rapport

Presentation

This training course provides an overview of the IACS Recommendation 47 – Shipbuilding and Repair Quality Standards.

Objectives

On completion of the training, students will be able to:

Understand the applicability of IACS Recommendation No.47.

Get familiar with materials, welding and non-destructive testing. 

Understand the quality standards for steel ship construction and remedial standards for new buildings. 

Understand the quality standards for repair of ships in operation.

Program

General requirements for new constructions and repair of ships in operation

Qualification of welders, welding procedures and NDT operators

Materials

Equivalency of material grades

Surface conditions and acceptance criteria

Shipbuilding and remedial quality standards for new constructions

o Standard for flanged longitudinals and flanged brackets

o Standard for corrugated bulkheads

o Standard for pillars, brackets and stiffeners

o Standard for hull shape

o Standard for fairness of plating between frames

o Standard for alignment and remedial standard for misalignment

o Standard for butt weld plate edge preparation and remedial standard

o Standard for fillet weld plate edge preparation and remedial standard

o Standard for distance between welds

Repair quality standards for ships in operation

o Standard for welding, groove roughness

o Standard for renewal of plates

o Standard for doublers on plating

o Standard for renewal of internals/stiffeners

o Standard for welding of pitting corrosion

o Standard for welding repair of cracks

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Shipbuilding and Repair Quality Standards, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Shipbuilding and Repair Quality Standards is obtained after completion of the course and passing the online test.

We know how important it is for us all to do what we can to ensure an effective transition for ourselves and our teams back to work. The landscape of the workplace has and will inevitably continue to change and today’s ‘new normal’ may not be tomorrow!

Provided in association with Astutis, NEBOSH Learning Partner 807.

The NEBOSH International Diploma in Occupational Health and Safety is an advanced health and safety qualification. Equivalent to an undergraduate degree in OHS. The NEBOSH Diploma is NEBOSH's flagship qualification. It is recognised by employers and professional bodies in over 180 countries around the world!

The qualification will develop competence in all areas of health and safety so you can reduce risk in dangerous environments and keep people safe. It is the ideal course if you want a successful, long-term career in health and safety.

Unit A: Managing Health and Safety

This unit provides an in-depth understanding of the key areas for managing health and safety, covering moral, economic and societal drivers, health & safety law and health & safety management systems. 

A1 - Principles of health & safety management

A2 - Principles of health & safety law

A3 - Criminal Law

A4 - Civil Law

A5 - Loss causation and incident investigation

A6 - Measuring and reviewing health and safety           

A7 - Identifying hazards, assessing and evaluating risk

A8 - Risk control

A9 - Organisational factors

A10 - Human factors

A11 - The role of health & safety practitioner

Unit B: Hazardous Agents in the Workplace

Unit B details all major aspects of managing chemical, biological, physical and physiological hazards in the workplace.

B1 - Managing Occupational Health

B2 - Identification, assessment & evaluation of hazardous substances

B3 - Control of hazardous substances

B4 - Monitoring and measuring

B5 - Biological agents

B6 - Physical agents - noise and vibration

B7 - Physical agents - radiation

B8 - Mental ill-health & dealing with violence & aggression at work

B9 - Musculoskeletal risks and controls

B10 - Work environment risks and controls

Unit C: Workplace and Work Equipment Safety

Unit C provides a thorough understanding of how to create and manage safe working environments, covering welfare, fire, dangerous substances, work equipment, electricity, construction and transport. 

C1 - Workplace welfare requirements and specific workplace issues

C2 - Fire and explosion

C3 - Workplace fire risk assessment

C4 - Storage, handling and processing of dangerous substances

C5 - Work equipment (general)

C6 - Work equipment (workplace machinery)

C7 - Mobile, lifting, access and work at height equipment

C8 - Electrical safety 

C9 - Construction & works of a temporary nature - hazards and controls

C10 - Workplace transport and driving for work

Changing demographics, technology innovation, and global competition are driving enterprise-wide business transformation. Digital natives—two new generations of buyers and corporate talent—are wired to connect, communicate, and operate in this environment. How they instinctively navigate this digital age is redefining how organizations are responding to customer expectations, continuous business innovation, and competition. A recent Wall Street Journal article said, “We are in an era of extraordinary change in core business models. Technology is usually the cause.” As organizations shift from pre-digital age business models to more agile platform-based models, their strategies are changing too. Digital technologies are the tools that organizations are using to meet the demands of a new breed of the buyer and a competitive global economy. It’s clear that today—and going forward—every business is now a digital business.

• Learn how markets are getting transformed due to digital

• Recognize how business models get transformed due to digital

• Understand how digital influences strategy transformation for any business

"Faced with the increasing pace and pressures of today’s business environment, organizations are constantly seeking ways to be more efficient and effective. Because companies are often asked to do more with less—including time—they must use their resources wisely to stay ahead of the competition. A talented and skilled workforce is the key to achieving the required results. When you align your workforce with your company’s goals, your organization’s energies will be appropriately focused. And if you set reasonable, measurable, and attainable goals, you will be able to link performance to rewards and motivate your employees to do even more. 

Most organizations don’t understand the power of incorporating the correct timing and frequency of goals into their plan. For example: goals that are set at the beginning of the year and audited 12 months later are not going to motivate your people. It’s difficult to stay committed a business goal over such a long time. When you learn how to set strong, timely, and measurable goals, your team will clearly understand their purpose, see their importance, and know how they will be measured. In this course, you will learn the usage of stretch goals to motivate your team.

• Align stretch goals to performance goals 

• Decide whether to stretch the goals

"“Change is the only constant in life.” 

-Heraclitus, a Greek philosopher 

As a leader, you’re responsible for leading your team to achieve organizational goals. Sometimes that involves changing processes, adopting new technologies, or learning new skills. What do you do when one or more of your employees refuse to change and grow with the rest of the team? People tend to approach change in one of the two ways. They either embrace change and are excited about the possibilities and opportunities inherent in a new adventure. Or they resist change because they fear the unknown. As a leader, you probably have employees in both camps. In this course, we will discuss how to influence the change resisters.

• Identify the fear for change 

• Implement T-chart

In the previous lessons, you have learned the four skills of self-awareness, self-management, social awareness, and relationship management to increase your EQ and strengthen your ability to manage yourself and influence others. Boosting your emotional intelligence will leverage your existing skills, IQ, personality, education, and experience even more. This should align with the benefits of increasing your EQ as a leader in terms of how they deal with their people and increase their leadership skills. Consider that you may have the best plan and strategy, but it will not matter unless you communicate this strategy to your team, persuade them to work on it, listen to their inputs, and guide them through the hurdles. You will be able to do this through an exhibition of strong EQ. In this lesson, we will outline some strategies, exercises, and ideas you can use to become an emotionally intelligent leader. You need people skills to execute and succeed in your plan. Developing your EQ will supercharge your leadership arsenal.

• Apply strategies that will help you become self-aware 

• Practice self-management techniques 

• List the methods to execute social awareness 

• State the techniques to exhibit relationship management

In today’s corporate world, it is important for a leader to develop writing skill and create a personal brand. When you are able to write crisply and relevantly about topics you understand well, you will influence not only those in your organization but customers, industry peers, and potential clients too. Whether writing emails, business letters, online articles, or posting on social media, you have the ability to set yourself apart from other leaders if you can convey ideas in a way that clearly and powerfully persuades, motivates, or informs. In this lesson, you will learn how to plan, organize, and write business communications as well as create and manage your personal brand.

• Write clear and direct business communications 

• Build your personal brand

The workforce in most of the organizations has a mix of four generations. Individuals from the Baby Boom era are moving closer to retirement, while a new generation of workers, Generation Z, are entering the business world. Different cultural events and forces have so distinctly molded the Baby Boomers, Generation X, Millennials, and Generation Z that their approaches to work vary greatly. In this lesson, you will learn that strategic leaders seize the opportunity to leverage the wisdom and experience of the oldest generation and the entrepreneurial, technological, and ideological strengths of the younger generations to prepare their organizations for the future.

• Identify the similarities of all generations 

• Learn to lead the generationally diverse team 

• Build the bridge between these generations

Problems come in all shapes and sizes, and they are an inevitable part of business life. Instead of trying to avoid or ignore them, it’s better to accept them, find ways to solve them and learn from them. With the right perspective, problems can even be gateways to innovation. There are a variety of models and methods that can be used to identify, analyze, and implement effective solutions. In this lesson, we will look at a hybrid of the A3 model, 5 Whys, and Divergent/Convergent methods.

• Identify the eight steps of the A3 model  

• Assist your team in problem-solving

Presentation

This training course provides an overview of the general hazards existing on board ships, the appropriate protective equipment to be worn, the precautions to be taken before entering a confined space and other dangerous situations.

Objectives

On completion of the training, students will be able to:

Know the general principles and the hazards existing on board ships

Get familiar with the different personal protective equipment and their applications 

Understand the hazards related to confined space entries, and the precautions to be taken

Know the precautions to be taken about the various dangerous situations likely to be found on board ships.

Program

General principles

Risk control structure

Personal Protective Equipment (PPE)

o Protection of the head

o Protection of eyes and face

o Respiratory protection

o Protection of the feet

o Hearing protection

o Protection of the body

o Protection against fall from height

o Protection of the hands

o Other safety equipment

Safe boarding of ships and offshore units

General precautions while working on board

o Slips, trips and falls

o Internal inspections

o Engulfment

o Fire & explosion

o Hazardous materials

o Air quality & Oxygen rate

o Main points of attention

Confined spaces

o General precautions

o Entry permit

o Rescue attempts

o Particularly dangerous spaces

Other dangerous situations

o Use of rafts or boats for inspections

o Working at height

o Pressure tests

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Personal Safety on Board Ships, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Personal Safety on Board Ships is obtained after completion of the course and passing the online test.

Presentation

This training course aims at providing an overview of the Port State Control background, organisation and procedures. It includes a description of the Port State Control inspection process, the criteria for selection of ships for inspection and the most common detainable deficiencies.

Objectives

On completion of the training, students will be able to:

Know the background and organisation of the various Port State Control regimes around the world

Understand the Port State Control procedures, the criteria for selection of ships for inspection and the inspection process

Know the various publications issued regularly by the different Port State Control regimes 

Get familiar with the most common deficiencies which may lead to ship’s detention

Program

PSC background and organisation

Purpose

Regulations

Regional Port State Control organisations

PSC procedures

Relevant instruments

Selection of ships for inspection

Inspection and selection scheme – Scope, priority and frequency of inspection

Paris MOU – New Inspection Regime (NIR) factors

PSC inspection process

Initial inspection

Clear grounds for more detailed inspection

More detailed inspection

Ship detention

Banning of ships

Publication of information

Detainable deficiencies

Examples of detainable deficiencies

Under SOLAS Convention

Under Load Lines Convention

Under MARPOL Convention

Under Chemical and Gas Codes

Under STCW Convention

Under ILO Conventions

Statistics from various PSCs

Certificate

On completion of the training program, the student will be awarded: 

A Certificate of Port State Control, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Port State Control is obtained after completion of the course and passing the online test.

Presentation

This training course provides a general introduction to the most important maritime regulatory bodies: the International Maritime Organisation (IMO), the International Association of Classification Societies (IACS) and the European Maritime Safety Agency (EMSA).

Objectives

On completion of the training, students will be able to:

Understand the mission and structure of IMO, know the IMO requirements and the main International Conventions, and understand the process of acceptance, adoption and implementation of International Conventions.

Know the history of IACS and its mission, understand the IACS organization and the role of each entity, and know the main types of documents issued by IACS and how they are implemented.

Understand the European context, the role of the European Maritime Safety Agency (EMSA), and know the key points of the EU Regulation on common standards for ship inspection and survey organisations.

Program

Module 1 – IMO

IMO Mission

IMO History

IMO Organisation

IMO Regulations

Implementation of IMO Regulations

IMO Technical Assistance

Module 2 – IACS

IACS History

IACS membership evolution and current members

Membership criteria

The mission of Classification Societies and what Classification Societies do not do

IACS aims

IACS values – Leadership, technical knowledge, quality performance, transparency

IACS Organisation

Work programme and work process

IACS Panels

IACS main documents

Module 3 – EMSA

The European context

EMSA purpose and mission

EMSA structure

Regulation (EC) No 391/2009 

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Maritime Regulatory Bodies, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Maritime Regulatory Bodies is obtained after completing the course and passing the online test.

Holding a meeting without a clear agenda is like taking a trip without a map.

-Marsha Egan, A success strategist and CEO of The Egan Group 

Did you know that the average American professionals attend over 60 meetings a month? About 39 percent of the meeting attendees doze off during these meetings. Another source claims that 50 percent of meeting time is wasted. These statistics probably don’t surprise you. In fact, they might even confirm some of the reasons you dread meetings. You may also have been a part of meetings that have discussions on unrelated topics. This course will help you learn how to make meetings productive.

• Create a meeting agenda 

• Identify the influence of the agenda during and after the meeting

Understanding customer motivation is both a science and an art. Purchasing decisions are based on a wide variety of rational and emotional factors. Besides becoming familiar with motivational models—the sales process and typical purchasing behaviors—you should also practice ongoing customer research. This research will help you identify changes in markets, competitors, products, and customer motivations. The more you understand the underlying principles that determine buying decisions, the more you will be able to satisfy existing customers, attract new ones, and develop the products and services they want.

• Explain the factors that influence purchasing decisions

• Determine how customers make buying decisions

• Use research methods/tools to understand customers

Business acumen is gaining an understanding of how business works as well as the behaviors business professionals should possess. This important skill is critical not only to corporate leaders, but to aspiring leaders, managers, and employees as well. The organization that prioritizes business acumen as a core competency promotes the growth of its workforce and strengthens its competitive edge.   

Some use the analogy of a quarterback who can “see” the entire field to describe business acumen. It’s simply understanding how your company operates, and then using that knowledge to develop the best business strategy. Regardless of your role in the organization, it’s an important skill to develop.

• State the importance of business acumen 

• Learn ways to improve your business acumen

Presentation 

This training course provides a general overview of the requirements of the AFS Convention and the anti-fouling systems used for new constructions and during ships operational life.

Objectives

On completion of the training, students will be able to: 

Understand the aim of the anti-fouling systems and their impact on the environment. 

Know the requirements of the AFS Convention. 

Be familiar with the applicable documentation and related certificates. 

Program 

What is fouling and how do anti-fouling systems work 

Influence on the environment 

Composition of anti-fouling systems 

The AFS Convention and regulations 

Applicability of AFS Convention for new and existing ships 

Regulation (EC) No. 782/2003 

Survey and certification 

o Types of surveys 

o Scope of Initial surveys for new and existing ships 

o Other surveys 

o Certificate issuance 

o The validity of the IAFS Certificate 

o Type approval certificates

Certificate 

On completion of the training program, the student will be awarded the following qualifications:

Certificate of Anti-Fouling Systems awarded by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Anti-Fouling Systems, issued by Bureau Veritas Solutions Marine & Offshore, is obtained after completing the course and passing the qualification examination.

Presentation

This training course describes the classification and statutory certification processes and provides an overview of the class and statutory surveys.

Objectives

On completion of the training, students will be able to:

Understand the classification process and get familiar with classification terms, definitions and rules.

Understand the process of Statutory Certification and get familiar with Statutory Certification terms.

Know the scope of Classification and Statutory Certification

Program

Module 1 – Classification

History of classification

History of Bureau Veritas

Classification Societies and IACS

Definitions

Scope of classification: Classification tasks, responsibilities of other parties, classification certificate, request for intervention, surveyor's intervention, operation and maintenance of ships, flag and port state control inspections 

Classification notations: Class symbols, construction marks, service notations, navigation and operating area notations, additional class notations

Classification process: Assignment of class for new buildings, classification after construction, class reassignment, maintenance of class

General principles of surveys: Survey procedure, definitions, survey preparation and conditions for surveys, terminology

Survey types: Class renewal surveys, other periodical surveys, occasional surveys

Suspension and withdrawal of class

Scope of surveys: Annual surveys, intermediate survey, class renewal survey, bottom survey, tailshaft survey, boiler survey

Module 2 – Statutory Certification

History of statutory conventions

Definitions

International conventions: SOLAS, COLREG, Load Lines, MARPOL, AFS, BWM 

Recognitions and authorisations

IMO RO Code

Statutory surveys

Periodicity of statutory surveys

Survey findings

Types of statutory certificates

Issuance of statutory certificates

Certificate

On completion of the training program, the student will be awarded the following qualifications:

Certificate of Introduction to Class and Statutory Surveys awarded by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Introduction to Class and Statutory Surveys, issued by Bureau Veritas Solutions Marine & Offshore, is obtained after completing the course and passing the qualification examination.

Presentation

This training course provides a general introduction to the Performance Standard for Protective Coatings (PSPC).

Objectives

On completion of the training, students will be able to:

Understand the main objectives of the IMO Performance Standard for Protective Coatings.

Know the Statutory and Classification requirements for new constructions.

Know the requirements for in-service maintenance, repair and re-coating.

Know the key Stakeholders and their roles.

Understand the contents of the Coating Technical File.

Program

Why was the performance standard needed?

Objectives of the PSPC

Key dates

Statutory and Class requirements

Primary surface preparation and shop priming

Steelwork and edge preparation

Surface preparation and shop primer removal

Coating

Erection

Key stakeholders

o Shipowners

o Shipbuilders

o Paint Manufacturers

o Classification Societies

Coating technical file

o Contents

o Review

o Maintenance and repair

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Introduction to PSPC, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Introduction to PSPC is obtained after completion of the course and passing the online test.

Presentation

This training course gives a general presentation of the three Advanced NDT Methods (Time-of-Flight Diffraction (TOFD), Phased Array Ultrasonic (PAUT) and Digital Radiography (DR)), their basic principles and how the corresponding equipment should be used in accordance with the testing procedure to ensure the quality of the test performance and testing results.

Objectives

On completion of the training, students will be able to:

Understand the setup and principles of advanced NDT techniques in comparison with conventional methods.

Know the testing procedure and the inspection process referred to the equipment used.

Differentiate applications according to the advantages and limitations.

Get familiar with the aspects of test performance and obtained testing results.

Program

Time-of-flight diffraction (TOFD)

o Basic principle

o Testing procedure

o System set-up and checks

o Data interpretation and evaluation

o Acceptance levels

o Advantages and limitations

Phased Array Ultrasonic Technique (PA-UT)

o Ultrasonic phased array technology

o Phased array benefits

o Basic principle

o Testing procedure

o Settings

o PA-UT instead of RT

o Advantages and limitations

Digital Radiography (DR)

o Digital radiography techniques

o Computed radiography & direct digital radiography

o Digital image quality

o Basic principles

o Testing procedure

o Evaluation and interpretation of results

o Advantages and limitations

Applications and acceptance criteria

o Scope

o Indication evaluation

o Acceptance criteria

o Test report

Reliability, quality of test results

o UT system performance

o NDT personnel competence

Certificate

On completion of the training program, the student will be awarded:

A Certificate of NDT – Advanced Techniques, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of NDT – Advanced Techniques is obtained after completion of the course and passing the online test.