Course catalogue

Who is this course for?
All personnel.

Is previous experience required?
You do not need prior knowledge or experience to complete this course and it is assumed that you are competent in your designated role

How will this course benefit me?
This course aims to provide personnel with a guide on the preventative and protective measures that may be put in place at workplaces following personnel return

How will this course benefit my company?
By ensuring you have an overview of the preventative and protective measures that may be put in place at workplaces following personnel return

What standards are referred to in this course?
N/A

Is there an assessment?
Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 80%.

Who is this course for?

All employees at all levels of the organisation who require an awareness of steps to take in the event of armed attack.

Is previous experience required?

You do not need prior knowledge or experience to complete this course.

How will this course benefit me?

The main idea behind the course is that knowledge about and reflection on what to do makes us feel more confident and able to make informed choices.  In a public area or at work, are you aware of what the premises look like, and how you can evacuate if a situation should occur? In order of priority you should act in this way; Run, Hide, Fight!

The course describes these guidelines in more details and also allows the user to reflect upon various aspects of an armed attack.

How will this course benefit my company?

By ensuring you are aware of the priorities should an armed attack occur.

What standards are referred to in this course?

This course does not refer to specific legislation or standards but is written according to industry best practice.

Is there an assessment?

There is no exam upon completion of this course.

Coaching is a process that can be customized to meet the needs of the trainee. This process seeks to raise the workforce awareness toward their current style of work and behavior. It helps them strengthen their uniqueness optimally. It provides with different tools and strategies that help them achieve their individual goals faster. Coaching is the process that guides an individual to maximize the productivity seamlessly so as to achieve more in less. This helps them reach their personal and professional goals at the earliest.

• Recall the ""What, Why, Where, and How"" of an effective coaching 

• Describe the three-step approach to better coaching

All teams need coaches. That’s how they get better. Your role as the leader of a high-performing team is to provide the training, resources, coaching, and support they need—as individuals and as a team—so that they can grow in their abilities, and perform as efficiently and dynamically as possible. Because of today’s constantly evolving business environment, every individual, regardless of position or experience, needs ongoing training and coaching. Knowing which tools, training opportunities, and coaching methods work for each individual is critical. Research by Accenture found that 31% of employees left their jobs because they don’t like their boss; another 31% cited lack of empowerment as their reason for leaving. This lesson will help you build robust coaching connections and a toolkit that will help you develop your team’s skills, coach them to personal and professional success, and build a culture of growth and continuous improvement.

• Define the training needs for your team  

• Provide coaching to your team   

• Create growth opportunities for your team

As it’s important for leaders to give constructive feedback, in order to help their employees grow, develop their skills, confidence etc.. which results in organizational growth. Similarly, It’s important for an individual to ask for feedback instead of waiting to receive it. Start thinking of feedback as the fuel for your professional growth. In fact, set a goal to solicit feedback regularly instead of waiting for it to come to you. When you begin to see the value in regular feedback, your manager will find it easier to deliver, and—using these strategies—you’ll find it easier to receive, assess, and apply. Let’s take a look at how you can ensure that your future performance conversations are positive and productive.

• Examine the necessity to change your perspective towards feedback

• Identify the behaviors of receiving feedback

• Assess the ways of responding to feedback

Who is the course for?

Any personnel with a desire to improve their ability to establish and maintain high performance standards onboard.

Is previous experience required?

No previous experience is required to complete this course.

How will the course benefit me?

Spatial Orientation is the ability to know where someone is in relation to their environment or to tell where a specific object is in relation to themselves. Including the ability to handle information relating to where one is coming from, where one is at a specific moment, where one is heading to. This requires having a good perception of the surroundings and comprehension of spatial arrangements.

How will the course benefit my company?

Employers are now incorporating seafarer’s soft skills into their crewing decisions. The soft, ‘non-technical skills’ are increasingly important on board due to the rapidly changing workforce and automation of technical tasks. Additionally, maritime accident investigations indicate that a lack of soft skills and human error is the most common reason behind accidents at sea.

What standards are referenced in the course?

This course does not refer to specific legislation or standards.

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 70%.

Performance management ensures that the day-to-day activities are focused towards achieving organizational goals. In this lesson, you will learn about setting SMART goals by implementing the SMART model. Whether you are using the SMART model to define the specifics of a small business goal or to manage an enterprise-wide project, you will find that this system lends clarity, focus, and flexibility to the art of goal setting.

• Explain SMART goals

• Identify SMART goal benefits and examples

Who is the course for?

Any personnel with a desire to improve their ability to establish and maintain high performance standards onboard.

Is previous experience required?

No previous experience is required to complete this course.

How will the course benefit me?

Social skills involve respecting social norms and treating others fairly, equitably and honestly, being aware and sensitive to cultural differences and dealing with them effectively. This course presents the perfect opportunity for you as a seafarer to be proactive and showcase that you are ready to meet the industry's modern-day demands.

How will the course benefit my company?

Employers are now incorporating seafarer’s soft skills into their crewing decisions. The soft, ‘non-technical skills’ are increasingly important on board due to the rapidly changing workforce and automation of technical tasks. Additionally, maritime accident investigations indicate that a lack of soft skills and human error is the most common reason behind accidents at sea.

What standards are referenced in the course?

This course does not refer to specific legislation or standards.

Is there an assessment? 

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 70%.

This course is suitable for all officer ranks onboard, including:

• Management Level Deck Officers

• Operational Level Deck Officers

• Management Level Engine Officers

• Operational Level Engine Officers

Who is the course for?

Any personnel with a desire to improve their ability to establish and maintain high performance standards onboard.

Is previous experience required?

No previous experience is required to complete this course.

How will the course benefit me?

Memorization is the ability to encode, store and effectively retrieve previously obtained information or past experiences. It involves the capacity to store information such as words, numbers, rules, and procedures, and retrieve them to take action, such as complete tasks or solve problems. This course allows you to showcase to your employers that you are being proactive and in line with the maritime industry's modern-day demands.

How will the course benefit my company?

Employers are now incorporating seafarer’s soft skills into their crewing decisions. The soft, ‘non-technical skills’ are increasingly important on board due to the rapidly changing workforce and automation of technical tasks. Additionally, maritime accident investigations indicate that a lack of soft skills and human error is the most common reason behind accidents at sea.

What standards are referenced in the course?

This course does not refer to specific legislation or standards.

Is there an assessment? 

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 70%.

Who is the course for?

Any personnel with a desire to improve their ability to establish and maintain high performance standards onboard.

Is previous experience required?

No previous experience is required to complete this course.

How will the course benefit me?

Negotiation involves the effort to achieve the best possible outcome while avoiding arguments. It includes the principles of debating with fairness, seeking mutual benefit and maintaining a working relationship with all parties involved. This course presents the perfect opportunity for you as a seafarer to be proactive and showcase that you are ready to meet the industry's modern-day demands.

How will the course benefit my company?

Employers are now incorporating seafarer’s soft skills into their crewing decisions. The soft, ‘non-technical skills’ are increasingly important on board due to the rapidly changing workforce and automation of technical tasks. Additionally, maritime accident investigations indicate that a lack of soft skills and human error is the most common reason behind accidents at sea.

What standards are referenced in the course?

This course does not refer to specific legislation or standards.

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 70%.

Who is the course for?

Any personnel with a desire to improve their ability to establish and maintain high performance standards onboard.

Is previous experience required?

No previous experience is required to complete this course.

How will the course benefit me?

Achievement striving involves setting personal goals and trying hard to achieve excellence. It constitutes the drive to keep learning and growing in the workplace, the willingness to apply intense effort over a long period of time to pursue one’s goals and resolve obstacles to achieve a target. This course presents the perfect opportunity for seafarers to be proactive and showcase that they are ready to meet the industry’s modern-day demands.

How will the course benefit my company?

Employers are now incorporating seafarer’s soft skills into their crewing decisions. The soft, ‘non-technical skills’ are increasingly important on board due to the rapidly changing workforce and automation of technical tasks. Additionally, maritime accident investigations indicate that a lack of soft skills and human error is the most common reason behind accidents at sea.

What standards are referenced in the course?

This course does not refer to specific legislation or standards.

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 70%.

Who is the course for?

Any personnel with a desire to improve their ability to establish and maintain high performance standards onboard.

Is previous experience required?

No previous experience is required to complete this course.

How will the course benefit me?

Information ordering is the ability to follow a rule or a set of rules to obtain information correctly and arrange them in a particular order. To use this ability, rules or instructions must exist for the person to know what the correct order of information is. This ability involves the application of specified sequences or procedures to a given situation. This course allows you to showcase to your employers that you are being proactive and in line with the maritime industry's modern-day demands.

How will the course benefit my company?

Employers are now incorporating seafarer’s soft skills into their crewing decisions. The soft, ‘non-technical skills’ are increasingly important on board due to the rapidly changing workforce and automation of technical tasks. Additionally, maritime accident investigations indicate that a lack of soft skills and human error is the most common reason behind accidents at sea.

What standards are referenced in the course?

This course does not refer to specific legislation or standards.

Is there an assessment? 

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 70%.

Who is the course for?

Any personnel with a desire to improve their ability to establish and maintain high performance standards onboard.

Is previous experience required?

No previous experience is required to complete this course.

How will the course benefit me?

This course allows you to showcase to your employers that you are being proactive and in line with the maritime industry's modern-day demands.

How will the course benefit my company?

Employers are now incorporating seafarer’s soft skills into their crewing decisions. The soft, ‘non-technical skills’ are increasingly important on board due to the rapidly changing workforce and automation of technical tasks. Additionally, maritime accident investigations indicate that a lack of soft skills and human error is the most common reason behind accidents at sea.

What standards are referenced in the course?

This course does not refer to specific legislation or standards.

Is there an assessment?

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 70%.

Who is the course for?

Any personnel with a desire to improve their ability to establish and maintain high performance standards onboard.

Is previous experience required?

No previous experience is required to complete this course.

How will the course benefit me?

By being able to identify differences between the actual situation and the desired situation. This course allows you to showcase to your employers that you are being proactive and in line with the maritime industry's modern-day demands.

How will the course benefit my company?

Employers are now incorporating seafarer’s soft skills into their crewing decisions. The soft, ‘non-technical skills’ are increasingly important on board due to the rapidly changing workforce and automation of technical tasks. Additionally, maritime accident investigations indicate that a lack of soft skills and human error is the most common reason behind accidents at sea.

What standards are referenced in the course?

This course does not refer to specific legislation or standards.

Is there an assessment? 

Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 70%.

You’ve leveraged your education, professional experience, hard work, and business abilities to get to this point in your career. Now you’re responsible for leading a team in achieving your firm’s target goals and objectives. Did you know that there’s another skill that will be critical to your continued success and advancement? It’s called Emotional Intelligence (EQ), and it’s a big business topic these days.

• State the emotional intelligence model 

• List the benefits of emotional intelligence

Failing organizations are usually over-managed and under-led.

-Warren G. Bennis 

Leaders, who spend more time managing their employees than leading them are less likely to achieve the top performance they seek because they focus on controlling employees and their tasks to accomplish a goal.

• Define leadership and management 

• Identify the hallmarks of action-based leadership 

• Differentiate between supervisory and leadership tasks 

• Describe an effective team leader

In this lesson, we will study the first two steps of Goleman’s four components of emotional intelligence, self-awareness, and self-management. As per Goleman, self-awareness is the building block of all other competencies. Without recognizing what you are feeling, you cannot proceed to other competencies. It helps you to handle your emotions in order to avoid its interference in work and use these emotions to facilitate and recover from emotional distress. Self-management flows from self-awareness. It helps to understand situations from others’ perspective and to cultivate relationships.

• Manage yourself through self-awareness 

• Establish self-control through self-management

In this lesson, we will study social awareness and relationship management that fall under the heading of “Social Competence” in Bradberry and Greaves’ model of emotional intelligence. Social awareness is the ability to use empathy and active listening to understand others better. Leaders with strong social awareness are not only able to read their own emotions precisely but are also able to interpret others emotions accurately. Relationship management is using all of your EQ skills to establish solid relationships and manage your interactions with others.

• Define social awareness  

• Build relationships with employees to enhance business outcomes

Who is this course for?
All managers.

Is previous experience required?
You do not need prior knowledge or experience to complete this course and it is assumed that you are competent in your designated role

How will this course benefit me?
This course aims to provide managers with a guide on how to safely return their teams to the workplace

How will this course benefit my company?
By ensuring you have a guide on how to safely return their teams to the workplace

What standards are referred to in this course?
N/A

Is there an assessment?
Once you have completed the course, you will be asked a series of questions to check your knowledge and understanding. These are based on the learning objectives for the course and have a pass mark of 80%.

As with many business practices, hiring techniques have been affected dramatically by the Internet. “Surprise” interview questions are now available on hiring websites, such as Glassdoor.com and Indeed.com. Candidates can practice their responses via video coaching until they are tweaked to perfection. And in the current job environment, the competition for great employees is strong. You have to move quickly and analyze swiftly to capture the best candidates for your organization.       

This video discusses some pre-interview, interview, and post-interview guidelines that will help you design and develop a winning hiring process. We begin with what to do before you’ve even met your ideal candidate and progress all the way to planning for their successful post-hire on-boarding and retention. 

• List the pre-interview tasks   

• Prepare for the interview  

• Identify the post-interview tasks